Mahmoud Abdelaal
Software Quality Control Team Leader
Alexandria
Summary
Software Quality Control Engineer & Team Leader 11+ Years of Experience
Expert in Manual Testing | Requirement Analysis | Defect Management | Agile/Scrum | API & Database Testing
Results-driven Software Quality Control Engineer & Team Leader with 11+ years of experience in manual testing, requirement analysis, defect management, and software quality assurance. Specialized in designing and executing test cases, tracking defects via TFS/Azure DevOps, and ensuring high-quality software solutions through close collaboration with cross-functional teams.
Key Competencies:- Testing & Quality Assurance: Expertise in functional, regression, and API testing (Postman) to ensure comprehensive software validation.
- Defect Tracking & Management: Skilled in using TFS/Azure DevOps to track, manage, and resolve defects efficiently.
- Business & Requirement Analysis: Strong ability to analyze and translate complex business requirements into clear, actionable user stories within Agile/Scrum environments.
- Database Testing: Proficient in SQL & Oracle, ensuring data integrity and backend functionality validation.
- Government & International Client Engagement: Extensive experience working with government entities and international clients in Saudi Arabia and the UAE, adapting to diverse regulatory and business environments.
- Leadership & Process Optimization: Proven track record in leading technical teams, optimizing testing strategies, and ensuring compliance with top quality standards.
- Flexibility & Willingness to Travel: Open to traveling for work opportunities, with previous hands-on experience working on projects in Saudi Arabia, collaborating directly with local and international teams.
- Agile & Cross-Functional Collaboration: Excellent in stakeholder communication, problem-solving, and strategic decision-making, driving efficiency in software testing processes and ensuring business success.
Passionate about delivering reliable, high-quality software while continuously improving testing methodologies and team performance.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Software Quality Control Engineer Team Leader
Andalusia Healthcare Business Solutions - AHBS
10.2022 - Current
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
Principal Software Quality Control Engineer
Andalusia Healthcare Business Solutions - AHBS
05.2021 - 09.2022
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
Senior Software Quality Control Engineer
Andalusia Healthcare Business Solutions - AHBS
04.2019 - 04.2021
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintained detailed records on all quality-related matters for easy retrieval during audits or investigations if needed.
- Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
- Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
Senior Software Quality Control Engineer
Integrated Solution for Ports – ISFP
01.2016 - 03.2019
- Lead and Training new QA and QC.
- Designing test plan, test cases, test scenarios and checking results
- Reviewing of all analysis documents.
- Estimate the time needed for the quality tasks in the projects.
- Verify software Product during the development phases and throughout the software development lifecycle (Build acceptance, System, Regression and User Acceptance test).
- Identified, reported, and managed defects in the defect tracking system resulting in a reduction of duplicate defects due to communication with the development team.
- Consolidated existing test cases resulting in the reduction of duplicated steps and increasing valuable time to concentrate on higher risk features during quarterly releases.
- Defined consistency guidelines for the SQA team to provide test case portability when contractors or other key personnel were needed to assist in test case execution.
- Project participation with offsite personnel during the requirements phase, development, and production release. Increased tester knowledge of assigned feature, questions and comments during the development phase, allowing for thorough testing prior to production.
- Provided application expertise to technical support on an as needed basis to assist in customer resolution.
Software Quality Control Engineer
Integrated Solution for Ports – ISFP
06.2014 - 12.2015
- Contributed to the development of high-quality software by providing feedback on design specifications and code reviews.
- Optimized testing processes for greater efficiency by automating repetitive tasks using scripting languages.
- Expedited issue resolution by effectively prioritizing, tracking, and managing defects in bug tracking systems such as JIRA or Bugzilla.
- Developed test plans, test cases, and test scripts based on business requirements and functional specifications documents.
- Reduced defect rate by implementing robust test strategies and rigorous regression testing.
- Boosted customer satisfaction rates through prompt addressing of client-reported issues in a professional manner.
- Facilitated improvements in overall software quality through active participation in process improvement initiatives within the organization.
- Collaborated with developers to ensure timely delivery of bug-free software products.
- Minimized risk of production issues by proactively monitoring system logs and performing root cause analysis on reported incidents.
- Maintained up-to-date knowledge of industry trends and best practices to continually improve testing methodologies.
- Supported continuous integration efforts for faster deployment cycles using Jenkins or similar tools.
- Ensured compliance with regulatory standards through diligent documentation of test results and procedures.
- Developed and executed QA test cases, scripts and procedures for automated software maintenance.
- Advised developers on problems with databases, performance and other issues.
Education
Bachelor’s Degree - LAW
ALEXANDRIA UNIVERSITY FACULTY OF LAW
Alexandria, Egypt 04.2001 -
Skills
Manual Testing – Performing manual software testing to ensure functionality and quality
Test Case Design & Execution – Creating and executing test cases effectively
Bug Tracking & Reporting (TFS, Azure DevOps) – Managing and tracking defects using TFS/Azure DevOps
API Testing (Postman) – Testing APIs for functionality and reliability
Functional & Regression Testing – Ensuring software integrity through functional and regression tests
Database Testing (SQL, MySQL, Oracle) – Verifying data integrity and database operations
Agile & Scrum Methodologies – Working within Agile/Scrum development environments
Defect Life Cycle Management – Managing the complete defect lifecycle
Business Domain Understanding – Quickly grasping different business models and industry requirements
Requirement Analysis – Gathering, analyzing, and refining business and functional requirements
User Story Writing (Agile Methodology) – Crafting clear and concise user stories and acceptance criteria
Collaboration with Stakeholders – Effectively communicating with business teams, developers, and QA to align expectations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
Software Quality Control Engineer Team Leader
Andalusia Healthcare Business Solutions - AHBS
10.2022 - Current
Principal Software Quality Control Engineer
Andalusia Healthcare Business Solutions - AHBS
05.2021 - 09.2022
Senior Software Quality Control Engineer
Andalusia Healthcare Business Solutions - AHBS
04.2019 - 04.2021
Senior Software Quality Control Engineer
Integrated Solution for Ports – ISFP
01.2016 - 03.2019
Software Quality Control Engineer
Integrated Solution for Ports – ISFP
06.2014 - 12.2015
Bachelor’s Degree - LAW
ALEXANDRIA UNIVERSITY FACULTY OF LAW
04.2001 -