Mahmoud Alaa

1. Strategic Planning and Leadership:
• Develop and implement the commercial strategy aligned with the company’s overall goals.
• Lead the commercial operations, including sales, marketing, leasing, and client management.
2. Revenue Growth and Business Development:
• Identify new business opportunities, partnerships, and revenue streams.
• Expand market presence and drive the growth of the company’s real estate portfolio.
3. Sales and Leasing Oversight:
• Oversee all property sales and leasing activities to maximize profitability.
• Set pricing strategies and ensure high occupancy rates across properties.
4. Market Analysis and Forecasting:
• Monitor market trends, competitor activities, and customer behavior.
• Provide strategic insights and forecasts to support business decision-making.
5. Client Relationship Management:
• Build and maintain strong relationships with investors, clients, and key stakeholders.
• Ensure high standards of client service and satisfaction.
6. Team Leadership and Development:
• Recruit, develop, and manage the commercial team across different sectors (sales, leasing, marketing).
• Set clear performance targets and foster a results-driven culture.
7. Financial Management:
• Oversee commercial budgets, pricing policies, and financial performance of real estate projects.
• Ensure profitability targets are met and costs are controlled effectively.
8. Coordination with Executive Management:
• Work closely with the CEO, CFO, and COO to align commercial strategies with overall company vision.
• Report regularly to the board on commercial performance and strategic initiatives.
9. Compliance and Risk Management:
• Ensure all commercial activities comply with legal, regulatory, and ethical standards.
• Assess and mitigate risks associated with commercial transactions and partnerships.

1. Lead the Sales Team:
• Direct and motivate the sales team to achieve monthly and annual sales targets.
• Continuously monitor individual performance and provide necessary support and coaching.
2. Develop Sales Strategies:
• Create plans and strategies to increase market share and drive sales growth.
• Analyze market trends and clients needs, and adapt strategies accordingly.
3. Training and Development:
• Train team members on sales techniques, negotiation skills, and customer service.
• Organize workshops and training sessions to enhance team efficiency.
4. Client and Contract Management:
• Build and maintain strong relationships with key clients.
5. Organize Regular Meetings:
• Conduct regular meetings to review performance, share ideas, and motivate the team.
6. Problem-Solving and Conflict Resolution:
• Handle client complaints and resolve internal team conflicts efficiently and professionally.

• Supports team manager and performs management duties when the manager is out
• Provides encouragement to team members, communicates team goals, identifies areas for new training or skill checks
• Taught my team how to try and design a creative advertisement
• Assists management with hiring processes and new team member training
• Answers team member questions, helps with team member problems
• Communicate deadlines and sales goals to team members
• Conducts team meetings to update members on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Provides quality customer service, including interacting with customers answering customer inquiries, and effectively handling customer complaints

• Organizing sales visits
• Demonstrating and presenting products
• Maintaining accurate records
• Attending trade exhibitions, conferences, and meetings
• Reviewing sales performance
• Design a creative advertisement on social media to achieve my target
• Negotiating contracts and packages
• Aiming to achieve monthly or annual targets
• Builds business by maintaining relationships with clients
• To conduct sales tours of the facilities
• Prospective members received the information and tour of the facilities
• Responsible for the administration of membership paperwork
• Fully aware of promotional activities and sales targets
• Individual monthly sales plan to achieve preset sales targets
• Sell membership with integrity and full clarity of information
• Organizing the exhibitions
• Research the target audience depending on the exhibitions type
• Market and sell the events
• Follow up with my customers regarding the after-sale review

• Crafted compelling pitches for securing high-value deals with clients.
• Championed cross-selling initiatives to maximize sales volume and profit margins.
• Streamlined sales process to enhance operational efficiency and productivity.
• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.