MAHMOUD ALREFAEY

- Develop and implement an export sales action plan that realizes business growth potential.
- Attract new customers to increase sales opportunities.
- Arrange meetings and visits with customers to familiarize themselves with the company and open new markets in various countries.
- Prepare initial invoices for customers.
- Follow up with the planning team at the factories to complete export orders.
- Create loading requests in the SAP system.
- Monitor warehouse balances in the SAP system on a daily basis.
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Receiving truck and driver data from the shipping company, and scheduling daily shipments.
- Supervising loading and unloading operations to ensure efficient handling of products while preventing damage or delays in shipping schedules.
- Coordinate with drivers and monitor truck movements to ensure adherence to schedules.
- Contacting customers to confirm the dates for receiving and delivering the shipment.
- The journeys are tracked until they reach the customer.
- Issue export documents (invoice, packing list, health certificate).
- Follow up with customers to ensure receipt of documents and clearance of goods.
- Follow up on customer payments and approve final invoices with the Finance Department.
- Send original documents to each customer in a timely manner.
- Send samples to customers, communicate information to the Sales Department, and track samples until they are delivered to the customer.
- Continuously plan and update plans, schedules, and shipments for all sales transactions.
- Receive invoices from shipping agents and brokers for review and delivery to the finance department for issuing checks.
Deal with shipping agents and select the best Prices