Summary
Overview
Work History
Education
Skills
Timeline
Mahmoud Dahshan

Mahmoud Dahshan

Head Of Operations
ALexanderia,Alexandria

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Warehouse Manager

Taager.com
02.2022 - Current
  • Implemented preventative maintenance program to minimize equipment downtime and repair costs.
  • Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
  • Streamlined operations for faster order processing by updating warehouse layout and organization.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Increased warehouse efficiency by implementing new inventory management systems and procedures.
  • Managed budget effectively by negotiating vendor contracts and optimizing resource allocation.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Identified opportunities for cost savings in procurement, renegotiating supplier contracts or seeking alternative sources when necessary.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
  • Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.

Area Manager

Vhubs
09.2021 - 02.2022
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Transformed underperforming teams into productive, profitable teams.

Operations Manager

Carrefour-e-commerce
06.2019 - 04.2021
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Reduced operational risks while organizing data to forecast performance trends.

Operations Manager

ARAMEX AMC
07.2018 - 07.2019
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Devised processes to boost long-term business success and increase profit levels.

Operations Manager

SOUQ-Amazon .com
01.2015 - 07.2018
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Partnered with vendors and suppliers to effectively manage and budget.

Supervisor

Globex
02.2012 - 01.2015
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Achieved results by working with staff to meet established targets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Education

Bachelor of Tourism Studies - Hotel Managements

High Institute of Hotel & Tourism , Egypt
04.2001 -

Skills

Space Planning

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Timeline

Warehouse Manager - Taager.com
02.2022 - Current
Area Manager - Vhubs
09.2021 - 02.2022
Operations Manager - Carrefour-e-commerce
06.2019 - 04.2021
Operations Manager - ARAMEX AMC
07.2018 - 07.2019
Operations Manager - SOUQ-Amazon .com
01.2015 - 07.2018
Supervisor - Globex
02.2012 - 01.2015
High Institute of Hotel & Tourism - Bachelor of Tourism Studies, Hotel Managements
04.2001 -
Mahmoud DahshanHead Of Operations