Mahmoud Ekramy
Junior Product Manager
6th of October City
Summary
Hell
Dynamic Junior Product Manager at Arabhardware with a strong focus on customer needs and product lifecycle management. Successfully led cross-functional teams to launch innovative products, enhancing usability through user feedback. Skilled in competitive analysis and stakeholder management, driving impactful marketing strategies that resonate with target audiences.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Junior Product Manager
Arabhardware
6th Of October City, Giza
12.2024 - Current
- Fostered a culture of innovation within the team, encouraging ideation sessions and creative brainstorming activities for new product ideas.
- Led category, brand, competitive and promotional analyses to identify trends leading to key consumer conclusions and implications on marketing strategy.
- Created engaging marketing materials for successful product launches and promotional campaigns.
- Collaborated with vendors to verify service-level performance and influence supplier manufacturing processes, technology decision-making and customer service policies.
- Improved product usability with thorough user testing and incorporating feedback into iterations.
- Managed cross-functional teams to commercialize new products and drive improvements.
- Managed vendor relationships, ensuring timely deliverables while maintaining quality standards.
- Partnered with vendors to provide key category and shopper insights for long-term health and growth of top consumer segments.
- Analyzed consumer and financial data to develop strategic insights and make clear and compelling recommendations for overall business growth.
PC Support Technician, Event Support
Arabhardware
09.2022 - 12.2024
- Participated in ongoing professional development opportunities to stay current with industry trends and emerging technologies.
- Boosted employee efficiency through training sessions that provided valuable tips on using computer applications more effectively.
- Educated end-users on best practices for maintaining optimal PC performance, increasing productivity.
- Maintained a secure computing environment by keeping antivirus software updated and monitoring firewall settings.
- Reduced downtime, efficiently diagnosing and resolving hardware and software failures.
- Assisted in the deployment of new hardware and software solutions for improved business operations.
- Coordinated with vendors to resolve complex technical issues beyond internal expertise scope, ensuring customer satisfaction.
- Resolved technical issues for end-users by providing timely remote and on-site assistance.
Education
No Degree - Business Information Systems
Thebes Academy
Maadi Cornish, Egypt 04.2001 -
Skills
Customer focus
Product backlog management
Business analysis
Product lifecycle management
Competitive analysis
Stakeholder management
Product vision development
Product documentation
Pricing strategy
Market research analysis
Industry trend monitoring
Product positioning
Teamwork
Teamwork and collaboration
Microsoft office
Problem-solving abilities
Time management
Team leadership
Multitasking
Creative thinking
Decision-making
Timeline
Junior Product Manager
Arabhardware
12.2024 - Current
PC Support Technician, Event Support
Arabhardware
09.2022 - 12.2024
No Degree - Business Information Systems
Thebes Academy
04.2001 -