Mahmoud Elgebaly
Seattle
Summary
Dynamic marketing professional with a proven track record at Amazon, excelling in campaign management at amazon.com channels and performance analytics. Expert in driving brand awareness through innovative digital strategies and effective communication. Adept at optimizing landing pages and mentoring teams, consistently delivering impactful results in high-stakes environments.
Overview
10
10
years of professional experience
Work History
Marketing Manager
Amazon.com
Seattle
10.2022 - Current
- Led high-impact campaigns for Amazon's largest annual events, driving engagement and impressions for prime members.
- Executed SEM strategy for prime member page, optimizing placements and performance metrics.
- Developed custom landing pages for initiatives such as Amazon Fuel and Prime for Young Adults.
- Managed annual marketing calendar campaigns for Valentine's Day, Mother's Day, Father's Day, Prime Day, Black Friday, and holiday season.
- Collaborated with benefit teams and product design to launch integrated campaigns that boosted brand awareness.
- Tracked and analyzed key performance metrics to deliver actionable insights and enhance campaign effectiveness.
- Demonstrated expertise in SEM ownership, campaign execution, landing page development, and performance analytics.
Zone Leader
Amazon fresh
Seattle
01.2021 - 10.2022
- Supervised daily operations of grocery fulfillment and delivery processes.
- Coordinated inventory management and restocking to maximize product availability and minimize stockouts.
- Trained and mentored team members on best practices and safety protocols.
- Implemented workflow procedures that streamlined operations, resulting in improved productivity and accuracy.
- Resolved customer complaints promptly while maintaining professionalism.
- Developed communication systems between stores to facilitate timely information exchange and enhance collaboration.
- Assisted in policy development to improve operational efficiency.
- Managed task delegation among team members based on individual strengths.
Front Desk Agent
Quality Inn Hotel
Tacoma
01.2016 - 12.2020
- Greeted guests warmly and efficiently upon arrival at quality inn hotel.
- Assisted guests with check-in and check-out processes throughout the day.
- Responded promptly to guest inquiries, resolving issues to enhance satisfaction.
- Managed room bookings and reservations using hotel management software.
- Coordinated housekeeping requests, ensuring timely room readiness for arrivals.
- Maintained accurate records of guest payments and transactions daily.
- Provided local information and recommendations, enriching guest experiences.
- Collaborated with team members to ensure consistent front desk operations.
Education
Amazon Marketing Apprenticeship - Marketing
Northern Virginia Community College
North Virginia12-2021
Associate of Science - Retail Management
Highline College
Seattle, Washington06-2016
Bachelor of Science - Business
Menoufia University
Egypt05-2009
Skills
- Digital marketing and campaigns
- Campaign management
- Customer acquisition
- Partnership marketing
- Landing page optimization
- Performance analytics
- Content coordination
- Brand building
- Project management
- Corporate communication
- Training and mentoring
- Effective communication
- Conflict resolution
- Web content branding
Affiliations
Association of Latino Professionals For America (ALPFA), 2018, Current
International Experience
RESALAA Non-Profit Organization, Independent Volunteer, Egypt, 2010, Worked with homeless youth community to provide support and guide them towards a better future., Collected donations and invited community members to become involved in the organization's network, expanding reach of services., Traveled independently to various cities to enroll homeless youths into the program and serve as an Arabic tutor to kids ages 8 to 16., Solved problems for homeless youths pertaining to living arrangements, collecting donations, and providing educational services.
Languages
English
Proficient (C2)
C2
Arabic
Native
Native
Timeline
Marketing Manager
Amazon.com
10.2022 - Current
Zone Leader
Amazon fresh
01.2021 - 10.2022
Front Desk Agent
Quality Inn Hotel
01.2016 - 12.2020
Amazon Marketing Apprenticeship - Marketing
Northern Virginia Community College
Associate of Science - Retail Management
Highline College
Bachelor of Science - Business
Menoufia University