Summary
Overview
Work History
Education
Skills
Timeline
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MAHMOUD ESSAM TAWFIK

IT Engineer
Dubai

Summary

With 6 months of experience as an IT engineer fresh out of college, I'm on the lookout for opportunities that will allow me to grow both my career and my knowledge base. My journey so far has involved managing IT systems and diving into data analysis, sparking my interest in how technology can drive decisions and efficiency. I'm keen to find a role where I can learn more, tackle new challenges, and contribute to a team that values innovation and progress.

Overview

2
2
years of professional experience
2
2
Languages

Work History

IT Engineer

NSV Group FZCO
11.2023 - Current
  • As the sole IT engineer, provided end-to-end IT support and managed critical systems for 87 employees, showcasing exceptional ability to multitask and deliver across a broad spectrum of responsibilities.
  • Expertly manage Azure Active Directory, ensuring optimal configuration, security, and efficiency in user management and access control.
  • Spearhead the creation of user accounts and the procurement of Microsoft 365 licenses, optimizing organizational communication and productivity tools.
  • Lead the procurement process for hardware and software, ensuring cost-effectiveness and alignment with organizational needs.
  • Oversee the procurement and installation of computers, printers, licenses, and storage access for new employees, facilitating a seamless onboarding process.
  • Leveraged Power BI to conduct advanced data analysis and create insightful dashboards, enabling data-driven decision-making that supports organizational objectives.

Technical Support Intern

CITC
10.2022 - 01.2023
  • Worked as a technical support engineer helping clients by solving with their problems with my team.
  • Implemented security measures to protect data from unauthorized access.
  • Configured operating systems, software applications, and network settings to ensure optimal performance.
  • Monitored server performance metrics to identify potential problems before they arose.

Low Code Developer

Mtooon
04.2022 - 06.2022
  • A mentorship to become an Out-systems Low Code developer.
  • Created Applications for both website and mobile apps.
  • Learned the basics of JavaScript JavaScript and C# to better implement my codes in Low Code.

Education

Bachelor of Science - Network Engineer

German University in Cairo
New Cairo, Egypt
04.2001 -

American Diploma -

International School of Chouifat
New Cairo, Egypt
04.2001 -

Skills

    Python and Java

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Timeline

IT Engineer

NSV Group FZCO
11.2023 - Current

Technical Support Intern

CITC
10.2022 - 01.2023

Low Code Developer

Mtooon
04.2022 - 06.2022

Bachelor of Science - Network Engineer

German University in Cairo
04.2001 -

American Diploma -

International School of Chouifat
04.2001 -

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MAHMOUD ESSAM TAWFIKIT Engineer