Mahmoud Gamal Ramadan

Documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.

• Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
• Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations. Dealing with banks in all transactions such as cashing checks, following up balances,
  letters of guarantee, external transfers and documentary credits.
  - Dealing in taxes from filing declarations, deduction work and addition.
  - record the daily entries on Excel and the accounting program.
  - Dealing with sales invoices, purchases and exchange bills.
  - Dealing with supply orders.
  - Balance of audit, journal and treasury.
  - Dealing with contracting companies and extracts

• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Monitored and reported on trends in customer interaction to evaluate processes and capitalize on improvement opportunities.
• Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.

• Engaged with customers to effectively build rapport and lasting relationships.
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
• Maintained records related to sales, returns and inventory availability.
• Maintained organized, presentable merchandise to drive continuous sales.
• Tracked stock using company inventory management software.
• Cultivated strong and successful client relationships by being key point of contact for questions and concerns.
• Delivered polished and informative presentations to highlight products and close consistent sales.
• Tracked sales data to understand current trends and proactively capitalize on emerging opportunities.