Mahmoud Hegazy
Business Man
Garbia
Summary
As the former Owner of Al Masa Village for Weddings & Events, I leveraged my expertise in business management and exceptional customer relations to significantly enhance service quality and operational efficiency. My strategic approach to budget administration and staff motivation led to increased repeat business and a competitive edge in the market.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Offering solid foundation in business principles and keen ability to learn and adapt within dynamic environment. Brings focus on operational efficiency and strategic planning, combined with skills in financial management and project coordination. Ready to use and develop analytical and organizational skills in My business role.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Owner Of Al Masa Village For Weddings & Events
Owner
Garbia , KFS
04.2014 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Education
Bachelor of Social Work - Social Work
Talat Harb
Egypt El Mahlla El Kobra 08.2003 - 08.2008
Skills
Business management
Sales leadership
Business planning
Staff management
Sales management
Marketing
Administrative oversight
Business marketing
Regulatory compliance
Small business operations
Client service
Relationship building
Budget administration
Labor relations
Customer relations
Business management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner Of Al Masa Village For Weddings & Events
Owner
04.2014 - Current
Bachelor of Social Work - Social Work
Talat Harb
08.2003 - 08.2008