Mahmoud Hegazy

Owner

Garbia , KFS

04.2014 - Current

Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Enhanced company's market position by identifying and pursuing new business opportunities.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Summary