Overview
Work History
Education
Skills
Timeline
Volunteer

Mahmoud Kadry

Retail Store Manager At Etisalat Misr
Sharqiya,SH

Overview

9
9
years of post-secondary education
5
5
years of professional experience

Work History

Retail Sales Manager

Etisalat Misr
Sharqiya
10.2020 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Retail Sales Manager

URC company (Etisalat Misr)
Giza
10.2017 - 10.2019
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Sales Representative

URC company (Etisalat Misr)
Giza
05.2016 - 07.2017
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.

Customer Service Agent

Etisal international company
cairo
03.2015 - 03.2016
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.

Education

Associate of Science -

Faculty of Social Service
Kafr Al Shiekh
06.2006 - 05.2011

Associate of Science -

Faculty of Law
Cairo University
10.2013 - 06.2017

Skills

Sales expertise

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Timeline

Retail Sales Manager

Etisalat Misr
10.2020 - Current

Retail Sales Manager

URC company (Etisalat Misr)
10.2017 - 10.2019

Sales Representative

URC company (Etisalat Misr)
05.2016 - 07.2017

Customer Service Agent

Etisal international company
03.2015 - 03.2016

Associate of Science -

Faculty of Law
10.2013 - 06.2017

Associate of Science -

Faculty of Social Service
06.2006 - 05.2011

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Mahmoud KadryRetail Store Manager At Etisalat Misr