Mahmoud Khamis Mahmoud Mansour
Manial Shiha
Summary
8 Years of Experience in the Banking Sector. Looking for a challenging opportunity to improve my knowledge, skills and utilize academic background, and interpersonal skills.
Overview
13
13
years of professional experience
Work History
E-Finance Operations
Banque Du Caire
11.2015 - Current
- Excute Customer Request to pay Governmental Payments over E-Finance System such as Taxes, Bills, Customs
- Updating Bank Procedures
T24 Business Analyst - Core Banking Transformation
Banque Du Caire
07.2020 - 07.2022
- T24 Testing for Teller and Cheques, STO, Funds Transfer modules
- Raising Errors related to modules
- Updating SOPs and Training Guides for Teller and Cheques Modules
- T24 Testing for Teller and Cheques, STO Reports
- Ensuring that solutions applied meet Bank requirements
Teller and Vault Teller
Banque Du Caire
09.2019 - 07.2020
- Handling customer financial transactions like deposits, withdrawals, money transfer (Swift or ACH), Cashing checks, Certified and banking Checks “Draft Cheque”, Currency Exchange
- Do transactions between bank branches with Corporate System
- Ensure that the cash drawer is balanced with the settlement sheet and recover any shortages /overages
- Ensure that branch Cash doesn’t exceed branch limit
- Exporting Exceeded Cash to main Vault
- ATM Feeding
- Ability to identify counterfeit money
Universal Teller
Banque Du Caire
11.2015 - 08.2019
- Handling customer financial cash and non-cash transactions
- Receive and process cash deposits from customers
- Process customer’s withdrawals
- Making outgoing transfers as per clients instructions (ACH transfers and swift transfers)
- Currency Exchange
- Issuance Certified and Draft Cheques
- Payment of Customer, Certified and Draft Cheques
- Make Cheque Rejection as per Customer instructions
- Do transactions between bank branches with Corporate System
- Ensure that the cash drawer is balanced with the settlement sheet and recover any shortages /overages
- Ability to identify counterfeit money
- Receive cheques and prepare all postdated, clearing and collection cheques before sending to the Center
- Working on E-finance system for Taxes, Customs and utility bill payments
- Prepare all cash and non-cash reports at the end of day
Accountant
Adham for Construction
Maadi
09.2013 - 10.2015
- Prepare Progress bill for contractors weekly
- Prepare clients down payments reports
- Receive clients down payments
- Prepare cash flows ( in and out ) reports
- Prepare Costs reports
- Prepare general ledger transactions
Customer Service Representative
Vodafone
09.2012 - 12.2012
- Handling customers over the phone
- Handle and resolve customer complaints
- Follow up on customer interaction
Education
Faculty of commerce - Foreign trade Department
Helwan university
Skills
- Retail FlexCube Banking System
- Word processing skills
- Microsoft Word
- Spreadsheets
- Microsoft Excel
- Databases
- Microsoft Access
- Presentation
- Microsoft PowerPoint
- Advanced Search on the Internet
- Communication Skills
- Analytical thinking
- Presentation Skills
Additional Information - Military Status
Exemption
Hobbies and Interests
- Music
- Reading: literature
Timeline
T24 Business Analyst - Core Banking Transformation
Banque Du Caire
07.2020 - 07.2022
Teller and Vault Teller
Banque Du Caire
09.2019 - 07.2020
E-Finance Operations
Banque Du Caire
11.2015 - Current
Universal Teller
Banque Du Caire
11.2015 - 08.2019
Accountant
Adham for Construction
09.2013 - 10.2015
Customer Service Representative
Vodafone
09.2012 - 12.2012
Faculty of commerce - Foreign trade Department
Helwan university
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