Mahmoud Magdy
Summary
Experienced DevOps professional with a strong background in implementing and managing CI/CD pipelines, cloud infrastructure, and automation tools. Proven ability to foster team collaboration and achieve results while adapting to changing needs and ensuring reliability. Skilled in containerization, orchestration, and configuration management, with a focus on continuous improvement and operational excellence. Ready to bring expertise to this role and make a significant impact.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior DevOps Engineer
Digified
06.2024 - Current
- Design, deploy, and maintain Kubernetes clusters for efficient container orchestration, ensuring high availability and scalability
- Establish and maintain robust CI/CD pipelines for automated testing, deployment, and rollback
- Collaborate with development and operations teams to enhance system architecture and performance and integrate automated solutions into the development workflow
- Troubleshoot application configuration issues in testing, staging and UAT environments
- Implemented best practices for scaling, monitoring, and securing Kubernetes environments to enhance performance and reliability
- Maintained comprehensive documentation for infrastructure, configurations, and processes to ensure knowledge transfer
- Setup monitoring and tracking to all running services and maintain them to maximize the uptime of the service
- Perform routine maintenance tasks, including updates, patches, and system optimizations
- Implement and enforce security best practices for both infrastructure and applications
- Reduced deployment times with the introduction of CI/CD pipelines for multiple projects.
- Developed custom scripts using Python or Bash languages to automate repetitive tasks or integrate disparate systems effectively streamlining workflows across departments.
- Streamlined infrastructure management through automation using industry-leading tools such as Ansible, Kubernetes, and Terraform.
- Created team strategy for SDLC automation, configuration management and release management.
DevOps Engineer
Freelance
11.2023 - Current
- Design, deploy, and maintain Kubernetes clusters for container orchestration
- Utilize cloud services, focusing on AWS, to architect scalable and reliable solutions
- Implement and manage infrastructure as code using tools such as Jenkins
- Establish and maintain robust CI/CD pipelines for automated testing, deployment, and rollback
- Work closely with development teams to optimize build and release processes
- Develop automation scripts and tools using Python, bash, and Groovy to enhance efficiency and streamline processes
- Collaborate with software engineers to integrate automated solutions into the development workflow
- Perform routine maintenance tasks, including updates, patches, and system optimizations
- Troubleshoot and resolve infrastructure issues, ensuring high availability and performance
- Implement monitoring solutions to identify and address performance bottlenecks and system failures proactively
- Configure and manage centralized logging for tracking system behavior and debugging
- Implement and enforce security best practices for infrastructure and applications
- Conduct regular security audits and vulnerability assessments
- Maintain comprehensive and up-to-date documentation for infrastructure, configurations, and processes
Senior Information Technology Consultant
Grafene Consulting
12.2021 - 04.2023
- Implementing and supporting clients with business solutions like TeamMate+, involving technical installation and customizing software and reports to align with the clients needs and requirements
- Providing technical support to clients by troubleshooting and resolving their day-to-day issues and liaising with the global support desk to resolve complex issues, either by direct calls, email or opening a technical tickets
- Interacting with client staff and build professional and constructive relationships to support the strategic relationship
- Contributing to technical and commercial proposals, as well as leading the preparation for client presentations
- Make regular client contact calls to provide them with updated information about new releases of the solutions
DevOps Engineer & Critical Application Support Level 2 Engineer
Orange Business Services
10.2019 - 10.2021
- Ensuring applications availability to meet the SLA target, where needs to be available 99% of the time
- Responsible for 2nd level technical support and escalation, supporting 4 applications with +90% success rate, solving most of the issue in less than 24 hours, resolving at least 25 tickets on a daily basis
- Assist in application maintenance operations to ensure service continuity, by attending the weekly CAB (Change Advisory board) calls and communicate action items to relevant users
- Provide administration services on applications, making sure the database is consistent and updated
- Provide workarounds for major issues until a permanent fix is delivered
Senior System Administrator
Zewail City of Science and Technology
05.2018 - 10.2019
- Provide technical support for Admissions & Registrar Office
- Provide technical & Administrative management of Power Campus System
- Prepare and present training on Power Campus online services for faculty and Staff of Admissions & Registrar Office
- Technical & Administrative management of Moodle and LTS (Learning Technology Services)
- Provide technical support for computer-based admission exams
- Prepare and present training on LT (Learning Technology) online services for faculty and students
- Implemented a ticketing system that improved communication between students and the admission office that streamlined problem resolution processes
System Administrator
Active Digital Development
05.2016 - 05.2018
- Administer the company live, testing, database and SVN servers
- Administer the disaster recovery plans to ensure that data is backed up and can be restored in case of failure
- Manage day to day deployment and server updates tasks
- Cooperate with the management, planning for the upcoming projects
- Maintaining computer equipment by replacing or upgrading components as needed and Installing patches to fix security vulnerabilities in computer systems
- Create and maintain cron jobs and bash script to automate and schedule tasks
- Monitor system performance and security and took corrective action when necessary
Education
Bachelor of Computer Science -
Faculty Of Science - Cairo University
01.2015
Certification
- Microsoft Azure: From Zero to Hero - The Complete Guide - Udemy
- AWS Certified Cloud Practitioner - Amazon Web Services Training and Certification
- DevOps Beginners to Advanced | Decoding DevOps with Projects - Udemy
- Azure Active Directory Identity and Access Management Course - Udemy
- DevOps Hands on Camp - Talents Arena.
Training
ITI Intensive Training Program - DevOps, 10/01/23
Skills
- Maintenance and troubleshooting
- Developer collaboration
- Release management
- Continuous integration
- Version control systems
- Agile
- Virtualization
- Performance Optimization
- Python
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeContract WorkGig WorkWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home option4-day work weekQuote
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning
Languages
English
Advanced (C1)
Arabic
Bilingual or Proficient (C2)
Timeline
Senior DevOps Engineer
Digified
06.2024 - Current
DevOps Engineer
Freelance
11.2023 - Current
Senior Information Technology Consultant
Grafene Consulting
12.2021 - 04.2023
DevOps Engineer & Critical Application Support Level 2 Engineer
Orange Business Services
10.2019 - 10.2021
Senior System Administrator
Zewail City of Science and Technology
05.2018 - 10.2019
System Administrator
Active Digital Development
05.2016 - 05.2018
Bachelor of Computer Science -
Faculty Of Science - Cairo University
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