Dynamic leader with a proven track record at Clevver Converters and Hilton UK, excelling in customer relationship management and team mentoring. Spearheaded initiatives that significantly reduced customer complaints, demonstrating exceptional problem-solving and decision-making skills. Committed to enhancing customer satisfaction and fostering a collaborative work environment.
Offering strong foundation in communication and problem-solving, eager to learn and grow in customer service management environment. Brings ability to quickly grasp essential customer service concepts and techniques, along with strong organizational and leadership skills. Ready to use and develop communication and problem-solving skills in management role.