Microsoft Office (Word, Excel, PowerPoint)
Mahmoud Mohamed
Sales Assistant
Cairo
Summary
Dynamic Sales Assistant with a proven track record at EL-Limby Store, excelling in customer needs assessment and complex problem-solving. Enhanced customer loyalty through exceptional service and product knowledge, contributing to increased sales. Adept at cash handling and fostering team collaboration in high-pressure environments, ensuring a positive shopping experience.
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Assistant
EL-Limby Store
12.2023 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
- Fostered positive shopping environment, leading to high customer satisfaction scores.
Sales Assistant
Abwab Educational Platform
09.2021 - 06.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Education
Bachelor of Science - Computer Information Systems
New Cairo Technological University
New Cairo, Egypt 09.2023 - 09.2027
Skills
Analytical problem-solving
Financial transaction management
Display building
Visual merchandising
Cash handling
Customer needs assessment
Team collaboration
Software
Certification
[Area of certification] Training - [Timeframe]
Timeline
[Area of certification] Training - [Timeframe]
10-2024
Sales Assistant
EL-Limby Store
12.2023 - 02.2025
Bachelor of Science - Computer Information Systems
New Cairo Technological University
09.2023 - 09.2027
Sales Assistant
Abwab Educational Platform
09.2021 - 06.2023
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