Mahmoud Mohamed
Project Manager
Giza
Summary
Results-driven Project Manager with 6+ years of experience leading IT, cybersecurity, and technical implementation projects from initiation to Go-Live. Proven track record in managing multi-vendor environments, optimizing resource allocation, and delivering projects within scope, time, and budget.
Overview
9
9
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Project Manager
ITS
01.2019 - Current
- Led and coordinated cross-functional project teams, successfully meeting 100% of deliverables within set deadlines, resulting in a reduction in project completion time.
- Managed project budget, saving overall costs while ensuring quality deliverables.
- Achieved 100% on-time project completion by collaborating with contractors and optimizing resource allocation.
- Directed project teams through design, implementation, and Go-Live phases, contributing to a increase in client satisfaction.
- Drove team success by fostering a shared vision and recognizing performance, boosting team efficiency.
- Planned and managed phases for large-scale projects, ensuring adherence to timelines and client requirements.
Telesales Representative
TeleConnect
01.2018 - 2018
- Processed and verified 1,000+ leads daily with high accuracy.
- Increased conversions through proactive follow-ups.
- Adapted communication styles according to individual client preferences while adhering to professional standards, facilitating rapport building.
- Completed daily and weekly sales reporting using assigned tools.
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
Operations Officer
Travel Jar
01.2017 - 01.2018
- Maintained 100% client satisfaction by resolving issues promptly.
- Identified sponsors and partners through research activities.
- Provided ideas for projects
- Searched the market for potential sponsors and vendors
- Supervised the completion of projects
- Handled customer requests and complaints
Education
BSc Business Administration - Marketing
Canadian International College
Skills
Project Management & Delivery
Certification
Master Project Management – PMP/PMI (2020)
Timeline
Project Manager
ITS
01.2019 - Current
Telesales Representative
TeleConnect
01.2018 - 2018
Operations Officer
Travel Jar
01.2017 - 01.2018
BSc Business Administration - Marketing
Canadian International College