MAHMOUD MOHAMED ABD EL-MAKSOD
Secretariat Of The Assistant Minister Of Local Development
Alexandria
Work Preference
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manger position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Executive Administrative of Minister Assistance
Ministry of Local Government & Rural Development
04.2023 - Current
- Led cross-functional teams to enhance operational efficiency and streamline workflows.
- Developed and implemented strategic initiatives to improve organizational performance and achieve business objectives.
- Analyzed market trends and competitor activities to inform decision-making and drive strategic planning.
- Fostered collaboration among departments to optimize resource allocation and project execution.
Area Sales Manager
Qbaa for Food and Sweets Company
06.2013 - 08.2020
- Developed and executed sales strategies to increase market share across assigned territories.
- Analyzed market trends and competition to identify growth opportunities and adjust sales tactics.
- Established strong relationships with key clients, enhancing customer satisfaction and loyalty.
- Trained and mentored sales team members, improving performance and achieving team objectives.
Sales Supervisor
Corona for Sweets and Chocolates'
09.2016 - 06.2020
- Supervised daily sales operations and ensured team adherence to company policies.
- Trained and developed sales staff to enhance product knowledge and customer service skills.
- Analyzed sales data to identify trends and implement strategies for performance improvement.
- Conducted regular team meetings to communicate goals, updates, and best practices.
- Managed inventory levels and collaborated with suppliers to optimize product availability.
- Developed sales forecasts and assisted in setting targets for team performance.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Implemented training programs to promote consistent service standards and enhance team efficiency.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Performed supplier risk evaluations and supported regulatory inspections.
- Conducted supplier risk evaluations and assisted with regulatory inspections.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed and enforced policies and procedures for compliance with company policies.
- Negotiated more favorable rates and delivery times with vendors.
- Scheduled and monitored sales team members' workloads to meet customer needs.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Developed and implemented incentive programs to increase sales and customer loyalty.
- Maintained up-to-date knowledge of products and services offered to customers.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Trained and coached sales team members on best practices for customer service and sales techniques.
Customer Service
Egypt Telecom
Public Relation
Kimidar Tours
Front Office
Andalusia Hospital
Electronic payment accountant
Fawary Co.
- (Online) - Five Years
Account Manager
Beero Cafe
- - Two Years
Education
High School Diploma -
Abasia Military Secondary School For Gifted Students
Alexandria, Egypt 04.2001 -
Excallent - Censorship
National Anti-Corruption Academy
Cairo, Egypt 04.2001 -
Bachelor Accounting - Faculty of Commerce (Accounting Department)
Alexandria University
Alexandria, Egypt 04.2001 -
Postgraduate Studies in Public Relations - Public Relations
Alexandria University
04.2001 -
Skills
Operating systems: Windows XP - Win 7 – Win 8
Microsoft office
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
paln for marketing's and sales for retails and kia accounts
train the team and made weekly reports
Problem-solving
Team management
Time management
Flexible and adaptable
MS office
Data entry
Multitasking
Microsoft Word
Dependable and responsible
Multitasking Abilities
Calm under pressure
Organization and time management
Verbal communication
Supervision and leadership
Excellent communication
Certification
International computer driving License from Alexandria university
Interests
Doing Sports, Learning a foreign language
Personal Information :
- Date of birth: 1992-04-02
- Place of birth: Alexandria
- Gender: Male
- Social Status: Married
- Nationality: Egyptian
- Height: 177 cm
- Weight: 78 Kg
Personal Skills :
- Able to work under pressure
- Ability to work well in a team
- Willingness to work on a unpredictable schedule, holidays, nights and weekends
- Ambitious
- Flexible
- Friendly
Additional Information
Personality (persistent, good listener, flexible), technical skills (programming, project planning), and languages. Hobbies can be mentioned to highlight other qualities, such as (communication: writing or public speaking), (problem solving: puzzles or chess), (hard work: exercising regularly).
football and swim and ride horses
i have been trained football at etihad sport clubs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Fiscal Management - Managed all financial activities for program operations.Accountable for all P&L.Reduced department expenditures by 10% over a one-year period.
- Supervised team of 50 staff members.
- Contract Negotiation - Signed and negotiated the contract for two major clients.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
Affiliations
- Prime Minister 2030
Languages
English
Advanced (C1)
Timeline
Executive Administrative of Minister Assistance
Ministry of Local Government & Rural Development
04.2023 - Current
Sales Supervisor
Corona for Sweets and Chocolates'
09.2016 - 06.2020
Area Sales Manager
Qbaa for Food and Sweets Company
06.2013 - 08.2020
High School Diploma -
Abasia Military Secondary School For Gifted Students
04.2001 -
Excallent - Censorship
National Anti-Corruption Academy
04.2001 -
Bachelor Accounting - Faculty of Commerce (Accounting Department)
Alexandria University
04.2001 -
Postgraduate Studies in Public Relations - Public Relations
Alexandria University
04.2001 -
Customer Service
Egypt Telecom
Public Relation
Kimidar Tours
Front Office
Andalusia Hospital
Electronic payment accountant
Fawary Co.
Account Manager
Beero Cafe