Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Affiliations
Drawing
Timeline
Generic

Mahmoud Mohamed Hesham Metwally

Business Development Manager
Cairo

Summary

Dynamic and results-driven sales professional with over 12 years of experience in challenging corporate and institutional roles, consistently surpassing sales targets through strategic business development initiatives. Expertise in adapting to evolving market dynamics, complemented by a proven track record in learning and organizational development within the human resources sector. Committed to driving impactful business growth through innovative solutions and effective communication while transforming underperforming operations into thriving enterprises. Recognized for a strong emphasis on continuous improvement and cultivating high-performing teams that deliver exceptional results.

Overview

11
11
years of professional experience
10
10
Certifications
2
2
Languages

Work History

Business Development Manger

Simdustry
01.2025 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Managed over 50 customer calls per day.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Senior Learning and Development Consultant

Brainquil LLC
07.2022 - 09.2024
  • Cultivated a culture of continuous learning through the promotion of growth mindset practices.
  • Met organizational objectives, strengthened teams and increased individual employee productivity by designing customized training courses.
  • Improved productivity by identifying skill gaps and creating targeted training solutions.
  • Enhanced employee skillsets by designing and implementing comprehensive training programs.
  • Supported organizational objectives through strategic alignment of learning initiatives.
  • Making over 100 client calls per week.

Chief Growth Officer – Part Time

Maxmatech Group
05.2021 - 01.2025
  • Established strong partnerships with key industry players, enhancing the company''s reputation and enabling successful collaborations.
  • Directed technological improvements, reducing waste and business bottlenecks.

Business Development Manager

Altibbi Co.
11.2019 - 06.2022
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Increased sales by 35%.

Performance Manager

Vodafone UK
02.2017 - 11.2019
  • Tracked, analyzed and executed quality and continuous improvement initiatives to hold departments accountable for performance.
  • Led teams to drive results and meet production, quality and safety goals.
  • Championed professional development initiatives that enhanced employee skill sets and broadened career prospects.
  • Managed over 75 customer calls per day.
  • Improved team performance by implementing new KPI tracking systems and providing regular feedback.

Real-Estate Consultant

DRAIA Development Co.
06.2014 - 04.2016
  • Communicated with clients to understand property needs and preferences.
  • Researched commercial and residential real estate deals.
  • Improved client retention rate by consistently following up with past clients, ensuring their ongoing satisfaction and loyalty.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Managed over 200 customer calls per month.

Education

BBA - Business Administration Dept.

Ain Shams University
Cairo, Egypt
04.2001 -

Skills

Native language: Arabic

Certification

Train the Trainer Diploma – Catalyst

Interests

Hobbies: Cooking, Drawing, Traveling, Running, Sports: GYMNASTICS

Accomplishments

  • 12 + years of experience In (Learning and Development consultant, Business Development, Sales Manager, Customer service Manager, Account Manager)
  • (2024 -Brainquil) Exceeded quarterly objectives by as much as 130% on a regular basis.
  • (2022 -Brainquil) Achieved a 30% success rate in winning new business through effective proposal writing and client presentations.
  • (2022 -Brainquil) Successfully upsold additional training modules to existing clients, increasing the average transaction value by 40%
  • (2023 -Brainquil) Developed and maintained strong relationships with clients, resulting in a customer retention rate of 95% and additional business from existing accounts.
  • (2023 -Brainquil) Efficiently managed the logistics of training sessions, including scheduling, room setup, materials preparation, and coordination with trainers, resulting in consistently well-organized training events.
  • (2019-Altibbi) Diversified revenue streams by introducing a subscription-based service, resulting in a steady and predictable income stream for the company.
  • (2020-Altibbi) Exceeded quarterly sales targets consistently, achieving a 25% year-over-year revenue growth through effective client acquisition and upselling strategies.
  • Collaborated with team of 20 agents in the development of Altibbi Clinic.
  • (Vodafone UK 2018 ) Developed and Implemented new sales tactics in order to increase sales stream and quarter revenue by 25%
  • Established and maintained an accurate and up-to-date record-keeping system for employee training, supporting the organization in meeting regulatory and audit requirements.

Affiliations

Club Membership: Shams Sporting Club

Drawing

I love drawing since i was child. I usually find myself doing it while working or thinking or have a call with a client 

Timeline

Business Development Manger

Simdustry
01.2025 - Current

Senior Learning and Development Consultant

Brainquil LLC
07.2022 - 09.2024

Chief Growth Officer – Part Time

Maxmatech Group
05.2021 - 01.2025

Business Development Manager

Altibbi Co.
11.2019 - 06.2022

Performance Manager

Vodafone UK
02.2017 - 11.2019

Real-Estate Consultant

DRAIA Development Co.
06.2014 - 04.2016

BBA - Business Administration Dept.

Ain Shams University
04.2001 -
Mahmoud Mohamed Hesham MetwallyBusiness Development Manager