Mahmoud Moharam
Global EOR & Payroll Manager
Cairo
Summary
Knowledgeable Payroll Officer adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for +20,000 employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes.
Overview
16
16
years of professional experience
2
2
Languages
Work History
EOR & Payroll Manager
Professional Service
12.2024 - Current
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Collaborated with C-level executives and stakeholders to develop long-term financial plans.
Regional Operations Manager (Africa & Turkey)
Mercans
02.2024 - 02.2025
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Developed processes to save on costs and prevent losses.
- Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
Global Payroll Team Lead (Africa & Turkey)
Mercans
02.2021 - 01.2024
- Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback.
- Collaborated with IT department to improve system functionality, resulting in increased productivity for the whole team.
- Implemented time-saving measures through improved communication channels between Payroll Team and other internal departments, resulting in decreased latency for issue resolution.
- Developed a robust internal control framework that helped minimize financial risks associated with inaccuracies in employee payments or tax withholdings.
HR Executive - HRBP
Huwaei
02.2021 - 09.2021
- Ensured compliance with employment laws and regulations through thorough audits of policies, procedures, and documentation practices.
- Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
- Developed succession planning strategy to identify high-potential employees and prepare them for future leadership roles within the organization.
- Promoted a culture of continuous improvement by facilitating cross-functional process review sessions resulting in streamlined workflows across departments.
Senior HR & Payroll Consultant
Mercans
02.2020 - 02.2021
- Company Overview: HRM and Payroll (Global Payroll Solutions and Human Resources Management Services) (Multinational Company)
- Make all Payroll process and make the payroll optimization
- Allocate and overseas the day to day activities of the payroll team.
- Support the effective operation of the payroll function ensuring that all relevant payroll deadlines are met
- Ensure the reconciliation of payroll in order to report accurately to Director and pensions providers.
- Ensure relevant audits and completed, exception reports are investigated and any issues resolved.
- Prepare finance documents including BACS to ensure that all staff are paid and associated deductions made via payroll are transferred to providers e.g. pension contributions.
- Provide expert and accurate pay and benefits advice to staff including advising on the appropriate legislation and associated policies and procedures on issues of pay, tax, national insurance, pension and other voluntary deductions.
- Ensure the completion of all statutory returns/legislative requirements and ensuring that enquiries from external agencies are dealt with promptly and accurately including auto-enrollment, RTI, monthly pension returns, tax year end, annual pension returns, arrestment of earnings etc.
- Responsible for the management of the Company Pension Schemes including maintaining relationships with providers, keeping knowledge up-to-date and communicating and implementing changes.
- Research, identify and communicate the potential payroll implications to the Company Leadership Team of existing and proposed legislation;
- Complete relevant data analysis and reporting on all areas of payroll.
- Develop of payroll initiatives including making recommendations on process improvements in order to streamline and improve efficiency.
- Responsible for ensuring that the information and records processed (received, created, used, stored, destroyed) on behalf of the Company are managed in compliance with ALL applicable legislation, codes and policies.
- Tax year end compliance and submissions
- Mid tax year end consulting and submissions
- Equity Reporting compliance consulting and submissions
- Skills reporting compliance consulting and submission
- Make All On-Boarding process
- HRM and Payroll (Global Payroll Solutions and Human Resources Management Services) (Multinational Company)
HR Supervisor
Alamia Group
01.2019 - 02.2020
- Company Overview: Advertising Agency
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
- Prepares employees for assignments by establishing and conducting orientation and training programs.
- Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
- Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
- Maintains human resource staff by recruiting, selecting, orienting, and training employees.
- Maintains human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Contributes to team effort by accomplishing related results as needed.
- Creating and updating the KPI’s form based on balance scores cards, based on Performance management-stander.
- Preparing employees training
- Advertising Agency
Senior HR Specialist (Recruitment, Personnel, and OD)
Alamia Group
03.2018 - 01.2019
- Company Overview: Advertising Outdoor Agency
- Recruiting staff - this includes developing job descriptions, screening, selection, conducting interviews, shortlisted & hiring people.
- Schedule & monitor On-The-Job training for new employees.
- Prepares job descriptions.
- Prepare notices and advertisements for vacant staff positions.
- Follow up and coordinate with recruitment channels.
- Conduct orientation for new employees about organization history, policy and procedures.
- Create & implement KPI’s form to all employees to measure performance.
- Cerate social insurance paper 1 to new employee & paper 6 to resignations Employees.
- Cerate governmental medical insurance to all employees.
- Record employee information, such as new employees, transfers and resignations, in order to maintain and update payroll records and new employee document.
- Responsible for issues contracts, deals with social insurance for new hires and also handles resignation or resigning employees.
- General, overall Personnel and Labor Relations practices and legal requirements.
- Keep records of personnel transactions such as hires (promotions, transfer, performance reviews, terminations ...etc.)
- Create bank visa for payroll to the new employee.
- Preparing and distributing information to employees.
- Maintaining up to date personnel staff records to create salaries.
- Oversee recording of all sickness and annual leave.
- Oversee maintenance of filing and administrative systems.
- Advertising Outdoor Agency
HR Specialist (Recruitment, Training & OD)
Pepin de lavie Startup Co.
04.2014 - 01.2018
- Company Overview: For Tourism & Restaurants Management (coffee shop company)
- Create Annual manpower plan to company.
- Recruiting staff - this includes developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates.
- Prepare notices and advertisements for vacant staff positions.
- Follow up and coordinate with recruitment channels.
- Conduct orientation for new employees about organization history, policy and procedures.
- Drawing up a training plan.
- Develop, implement, and monitor training programs within an organization.
- Supervise technical training for staff.
- Working with training providers to develop suitable content for the courses.
- Create testing and evaluation processes.
- Evaluate needs of company and plan training programs accordingly.
- Manage staff of classroom facilitators.
- Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
- Assuring the accurate implementation for the HR Planning, Policies & Procedures.
- Writing job descriptions and ensure that accurate job descriptions are in place in addition to updating organizational chart.
- For Tourism & Restaurants Management (coffee shop company)
Sales Supervisor
Arafa group
11.2009 - 01.2012
- Company Overview: For Textile & Home, Electronic appliances
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Provide staff with assistance in performing difficult or complicated duties.
- Monitor sales staff performance to ensure that goals are met.
- Formulate pricing policies on merchandise according to profitability requirements.
- For Textile & Home, Electronic appliances
Telesales
Exclusive Card CO.
01.2009 - 11.2009
- Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Explain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
Education
MBA - Management & Finance
ESLSCA University
Cairo 04.2001 -
Bachelor of Law - undefined
Ain-Shams University
01.2012 - 01.2017
High school - undefined
Mohamed Ben-Rasheed International School
01.2004 - 01.2007
Skills
- Technology:
- HR software proficiency
- HR and payroll software expertise in cloud systems
- Proficient in Windows systems
- advanced knowledge of MS Word
- expertise in data analysis using Excel
- strong background in MS PowerPoint functionalities
- Personality Skills:
- Strong Communication Skills
- Strong Problem solving
- Strong Negotiation Skills
- Time Management
Personal Information
- Date of Birth: 01/13/89
- Nationality: Egyptian
Area Of Expertise
Strong knowledge with Egyptian labor law, Social insurance, Labor law & Income tax calculation, Expert in payroll regulation and simulation calculation, Excellent knowledge with Social Insurance law, In-depth knowledge of relevant payroll and pension legislation, True, Create & Implement recruitment process, Competency framework, Job Description, Job analysis, Job specification, Policies, Organization structure, KPI’s, Strong knowledge with labor law & Taxes in Other countries, United Arab Emirates, Jordan, Morocco, Equatorial Guinea
Training
- Job evaluation, MEC for consultation & training, 02/2018
- Training needs analysis, Expert group training center, 02/2018
- Lean six sigma (6s), Leaders training & consultation center, 02/2018
- Building Grading & Salary Structure Training, MEC for consultation & training, 03/2018
- Recruitment and Selection, Leaders, 02/2019
- Compensations and benefits, Leaders Training center, 06/2019
- Payroll, Leaders training center, 06/2019
- Wasla outsource, 2 months, Recruitment specialist
Timeline
EOR & Payroll Manager
Professional Service
12.2024 - Current
Regional Operations Manager (Africa & Turkey)
Mercans
02.2024 - 02.2025
Global Payroll Team Lead (Africa & Turkey)
Mercans
02.2021 - 01.2024
HR Executive - HRBP
Huwaei
02.2021 - 09.2021
Senior HR & Payroll Consultant
Mercans
02.2020 - 02.2021
HR Supervisor
Alamia Group
01.2019 - 02.2020
Senior HR Specialist (Recruitment, Personnel, and OD)
Alamia Group
03.2018 - 01.2019
HR Specialist (Recruitment, Training & OD)
Pepin de lavie Startup Co.
04.2014 - 01.2018
Bachelor of Law - undefined
Ain-Shams University
01.2012 - 01.2017
Sales Supervisor
Arafa group
11.2009 - 01.2012
Telesales
Exclusive Card CO.
01.2009 - 11.2009
High school - undefined
Mohamed Ben-Rasheed International School
01.2004 - 01.2007
MBA - Management & Finance
ESLSCA University
04.2001 -
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