Mahmoud Naeemeldin Hassan
Hurghada, Red Sea, Egypt
Summary
Organized and detail-oriented professional with hands-on experience in operations, coordination, and handling information accurately in fast-paced environments. Strong at organizing data, tracking details, and maintaining clear records, with practical experience using Excel for schedules, reporting, and operational follow-ups. Comfortable communicating with international clients, understanding requirements, and supporting service coordination. Reliable, focused, and well-suited for remote, data-focused, and administrative support roles.
Overview
7
7
years of professional experience
Work History
Venues Team Mentor
Red Sea Film Festival
Jeddah
11.2024 - 12.2025
- Mentored and supervised venue operations teams to ensure smooth screenings and audience flow.
- Led training sessions and dress rehearsals, ensuring team readiness and adherence to festival protocols.
- Managed on-site operational challenges, including last-minute schedule changes, VIP seating, and technical coordination.
- Supported the overall guest experience by maintaining high operational and service standards.
Venues Manager
El Gouna Film Festival
El Gouna
11.2023 - 12.2023
- Managed end-to-end venue operations, including scheduling, on-site logistics, and technical readiness for screenings and events.
- Coordinated closely with production, technical teams, and vendors to ensure seamless execution of festival programs.
- Led on-site teams and supervised daily operations to maintain service quality and operational efficiency.
- Ensured compliance with health, safety, and festival operational protocols to deliver a safe and professional audience experience.
Senior Front of House Venues Manager Theater Operations
Red Sea International Film Festival
Jeddah
11.2023 - 12.2023
- Oversaw front-of-house operations across assigned venues, including ticketing, seating, and audience services.
- Led and supervised FOH teams, ensuring professional service delivery and operational consistency.
- Collaborated with venue management and technical departments to manage crowd flow and screening readiness.
- Addressed guest-related and operational issues promptly to ensure a safe and enjoyable festival experience.
Venue Head Representative Theater Operations
Red Sea International Film Festival
Jeddah
11.2022 - 12.2022
- Supervised theater operations across multiple screens, ensuring the smooth execution of scheduled screenings.
- Coordinated with cross-functional teams, including media, sound, projection, box office, and security.
- Trained and supported venue representatives and FOH staff in accordance with international film festival protocols.
- Monitored operational performance and addressed on-site challenges to maintain audience and guest satisfaction.
Venue Head Representative Theater Operations "Festival Plaza"
El Gouna Film Festival
El Gouna
10.2021 - 10.2021
- Led venue operations across multiple screens, ensuring adherence to festival schedules and protocols.
- Coordinated with venue management, filmmakers, and guests to support smooth screening operations.
- Delivered on-site guidance and instructions to operational teams to maintain service standards.
Venue Head Representative "Tik-Tok Arena Cinema"
El Gouna Film Festival
El Gouna
10.2020 - 10.2020
- Led day-to-day operations of the assigned cinema venue, overseeing screenings, and audience management.
- Acted as the main point of communication between venue teams, technical departments, and festival operations.
- Supervised and guided front-of-house staff and representatives during live operations.
Red Carpet Coordinator
El Gouna Film Festival
El Gouna
09.2019 - 09.2019
- Assisted in organizing red carpet operations, supporting guest arrivals, media flow, and access control.
- Coordinated with security, guest relations, and production/transportation teams to ensure orderly and professional red carpet execution.
- Helped maintain a positive guest experience in a high-visibility, time-sensitive environment.
Venue Inside Representative "Marina Theater"
El Gouna Film Festival
El Gouna
09.2018 - 09.2018
- Supported daily theater operations, ensuring smooth audience entry, seating, and screening flow.
- Coordinated with stage management, lighting, and sound teams to maintain screening readiness.
- Assisted in managing front-of-house activities and resolving basic audience or operational issues during screenings
Education
BBA - Marketing, Finance
Future University In Egypt
Cairo, Egypt06.2020
High School -
El Gouna International School
Hurghada06.2016
Skills
- Interpersonal skills
- Problem solving
- Attention to detail
- Operational efficiency
- Team leadership
- Customer service
- Active listening
- Negotiation skills
- Event coordination
Personal Information
Date of Birth: 10/26/98
Military Service Status
Completed in 2022
Languages
Arabic
Native
Native
English
Advanced (C1)
C1
German
Elementary (A2)
A2
Timeline
Venues Team Mentor
Red Sea Film Festival
11.2024 - 12.2025
Venues Manager
El Gouna Film Festival
11.2023 - 12.2023
Senior Front of House Venues Manager Theater Operations
Red Sea International Film Festival
11.2023 - 12.2023
Venue Head Representative Theater Operations
Red Sea International Film Festival
11.2022 - 12.2022
Venue Head Representative Theater Operations "Festival Plaza"
El Gouna Film Festival
10.2021 - 10.2021
Venue Head Representative "Tik-Tok Arena Cinema"
El Gouna Film Festival
10.2020 - 10.2020
Red Carpet Coordinator
El Gouna Film Festival
09.2019 - 09.2019
Venue Inside Representative "Marina Theater"
El Gouna Film Festival
09.2018 - 09.2018
BBA - Marketing, Finance
Future University In Egypt
High School -
El Gouna International School