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Well-qualified technical product owner familiar with Agile and scrum systems and how to effectively manage product development timelines. Successful at collecting and defining feedback from stakeholders in order to plan effective stories that bring products to life. Exceptional skills in organizing workloads, building relationships and managing product development steps. Dedicated to addressing technical challenges head-on.

Transformational Agile Leader and Product Strategist with 22 years in financial services and 16 years in fintech, known for unifying vision and execution to deliver enterprise agility, modernization, and measurable results. Expert in scalable Agile frameworks, modernization programs, and executive coaching, with a proven ability to navigate complex interpersonal dynamics through emotional intelligence and guide organizations through high-stakes transformation.
> I blend intuitive, human-centered leadership with disciplined, data-informed execution to create psychological safety, resolve conflict, and build high-performing cultures rooted in trust, clarity, and long-term stability.
> I believe the strongest systems mean nothing without the people who bring them to life. I rebuild teams from the inside out and drive performance through trust, belonging, and resilience.
> I turn chaos into cohesion, and complex business and compliance challenges into scalable, human-centered solutions that deliver efficiency, audit readiness, and sustainable value.
> 22+ years in financial services | 16 years in fintech | Modernization leadership at USAA, Bank of America, Wells Fargo, and RamQuest.
> Founder of Resilience Team Dynamics (RTD™), a framework focused on building resilient, emotionally intelligent, and psychologically safe teams that perform under pressure and grow through change.
📍 Open to DFW and Washington DC remote/hybrid opportunities If you need a people-first leader who brings stability, clarity, and results, let’s connect.

Our team at VakıfBank thrives under my leadership as Technical Manager, where we focus on the design and delivery of payment system software. With a a history as Technical Product Owner, my expertise lies in driving software development projects from conceptualization to deployment.

Collaboration is at the core of our success; partnering with internal and external stakeholders ensures our projects align with specific requirements. My role involves creating financial solutions that are not only efficient and reliable but also prioritize user experience. Continuously seeking knowledge expansion, I am committed to innovation and excellence within the dynamic world of financial technology.


  Project Manager / Scrum Master / Product Owner / Team leader with software development background
  Experience: 7 years in Tech company, 9 years in Investment Banking IT and 2 years in Fintech startup
  Multiple successful Agile adoptions and project deliveries
  Enjoys working with development teams, making their work easier and more productive at the same time
  Enthusiast of technical topics, always eager to extend business domain knowledge


Mahmoud Raafat

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Technical Product Owner

Software Quality Assurance Engineer

Network Engineer

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B.Sc. - Computer Science

B.Sc. - Computer Science

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Technical Product Owner

Software Quality Assurance Engineer

Network Engineer

B.Sc. - Computer Science

B.Sc. - Computer Science

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