Onyx ERP
MAHMOUD SALAH
Customer Service Manager
Cairo
Summary
To secure a position as a Financial Manager in an organization that would fully employ personal skills, excellent communication, public relations, problem-solving & leadership skills, combined with deep knowledge of Financial Accounting, make a highly valuable employee & team leader.
Overview
17
17
years of professional experience
2
2
Languages
Work History
Customer Service Manager
Ultimate Solutions
Cairo
10.2021 - Current
- - deal with systems produced by company.
- deal with programming languages used in producing company's systems.
- Familiarity with requirements of quality management system in force company
- Full knowledge of rules, regulations and policies applicable in company.
- Planning and formulating goals, drawing up plans and following up on their implementation.
- Organizing, delegating and allocating tasks and responsibilities.
- Monitoring, follow-up and evaluation.
- Continuous improvement and raising quantitative and qualitative efficiency.
- Maintaining excellent relations with internal and external environments.
ERP Consultant Team Leader
Ultimate Solutions
Cairo
01.2020 - 09.2021
- Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
- Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
- Supported smooth launch and user experience through functional end user testing and interface testing.
Senior Business Development Advisor
Ultimate Solutions
Cairo
01.2018 - 12.2019
- Networked among local business and community organizations to develop leads and generate business.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Expanded business through effective network development, identifying new, and prospective clients.
General Manager & Partner
Limraegypt for Cons. & Integrated
Cairo
01.2014 - 01.2017
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented strategies to increase sales and profitability
Chief accountant
Protec Group
Ras AL Khima
01.2009 - 01.2014
- Companies ( Protec Fire RAK – Protec Electro Mechanical RAK - Protec Electro Mechanical Abu Dabi Branch – Protec Aluminum & Kitchens – Protec A/C – Protec Fire Fujairah Branch)
- Responsible for knowing critical functions within department & capable of mentoring & assisting employees within department
- Reviews, investigates, & corrects errors & inconsistencies in financial entries, documents, & reports
- Reviews accounts payables & weekly check runs
- Determines proper handling of financial transactions & approves transactions within designated limits
- Responsible for distributing financial statements & cost center reports
- Prepares work papers & supporting schedules for the annual financial review
- Staff management & development
- Distributes monthly comparison reports & cost center reports according to schedules
- Prepares financial statements & other reports to summarize & interpret current & projected company financial position
- Closely maintains & monitors the fixed assets system
- Adheres to internal & external deadlines
- Applies cost accounting methods to achieve accurate representation of cost center performance
- Preparation of the monthly statutory accounts & consolidated financial statements
- Work with both internal & external auditors during financial & operational audits
- Maintain system of accounts & keep records on all company transactions & assets
- Report, analyze, & ensure integrity of all financial information
- Other works
- Ability to develop and implement ERP system for company with executing agency for system (Onex Pro), (Mizan .NET)
- ERP system maintenance work and data backup
- Assistance in solving technical problems for network and system by remote control applications (Team Viewer), (Remote Desktop), (AnyDesk)
- Clearing for management of civil defense of renewal of licenses and Agencies work for company
- Writing official correspondence of government agencies (Traffic - Civil Defense Department - Department of Economic Development)
- Written construction contract of company
- Issuance of certificates of supply and installation for customers
Sales Manager
Limra Egypt For IT Solution
Cairo
01.2007 - 01.2008
- Selling and marketing ERP Systems (Onex Pro), Archiving Systems and documents management (Fortis)
- Selling and marketing devices attendance fingerprint
- Installation and implementation of accounting software.
Education
Bachelor of Accountancy - Accounting And Finance
Faculty of Commerce, Ain Shams University
Cairo, Egypt 01.1996 - 2001.04
Skills
Good knowledge with Oracle application Data Base ERP Experience, Admin & Implementundefined
Software
Power BI
Timeline
Customer Service Manager
Ultimate Solutions
10.2021 - Current
ERP Consultant Team Leader
Ultimate Solutions
01.2020 - 09.2021
Senior Business Development Advisor
Ultimate Solutions
01.2018 - 12.2019
General Manager & Partner
Limraegypt for Cons. & Integrated
01.2014 - 01.2017
Chief accountant
Protec Group
01.2009 - 01.2014
Sales Manager
Limra Egypt For IT Solution
01.2007 - 01.2008
Bachelor of Accountancy - Accounting And Finance
Faculty of Commerce, Ain Shams University
01.1996 - 2001.04
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