Mahmoud Serry
Sales Supervisour
Sheikh Zayed
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
15
15
years of professional experience
2012
2012
years of post-secondary education
3
3
Languages
Work History
Sales Supervisour
Sodic
01.2022 - Current
- 2022 / 2023 Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Exceeded sales goals and accomplished business objectives by promoting target products, 2024 Ended top #2 .
Senior Property Consultant
Sodic
01.2021 - 01.2022
- 2021 My second real estate YTD ended Top #1
- Achieved top performer status consistently by exceeding sales targets through strategic planning, effective communication skills, and diligent follow-up efforts with potential customers.
Property Sales Consultant
Sodic
08.2019 - 12.2020
- 2019 my real estate debut target achieved
- 2020 my first YTD ended ranking #5
- Developed strong relationships with clients, resulting in numerous repeat customers and referrals.
Business Development Manager
Tawfeer for food products
04.2017 - Current
- Support Business Development Team in general business development activity
- Site selection for new branches locations
- Collect all legal documents in order to issue the license
- Prepare the engineer report
- Manage all contract negotiations with the landlord
- After signing the contract the construction team takes over the site for the finishing construction works
- Contributed in the opening of 30 stores
Business Development Assistant Manager
Majid Al Futtaim Retail
08.2015 - 04.2017
- Support Business Development Team in general business development activity where necessary i.e
- Account management activity, attending meetings with the relevant team member, recording minutes
- Develop a network of operational contacts that will support the work of the Business Development Team (investors, developers, real estate agents)
- Provide support on behalf of Business Development Managers, for example handling small project enquiries, from enquiry through to successful conclusion, support landlord and follow on all payments related to stores
- Manage all enquiries, allocating, where possible, to the relevant Business Development team member, in order to successfully land projects
- Research & deliver intelligence that will inform proposition development for new investment projects
- Develop and maintain personal knowledge of retail and real estate sectors; market trends
- Undertake and monitor researches to provide highly needed support for the business development team
- Identify and communicate with new business leads for the organization
- Conduct research and also make delivery on any intelligence that will have strong impact on proposition development for any new investment project of the organization
- Perform various tasks, like recording minutes during meetings
- Contribute to the management of the organization's systems to ensure things are done accurately
Import and Export Assistant Manager
Majid Al Futtaim Retail
08.2014 - 08.2015
- Manage Data for international shipments
- Shipments follow-up until final delivery
- Provide and support the transportation process
- Work with Custom Agents, warehouse staff, shipping companies
Assistant Replenishment Manager
Majid Al Futtaim Retail
08.2014 - 08.2015
- Placing orders to suppliers and follow up the goods in consistency with the policy fixed by the company and the logistic instructions
- Guarantee the optimum stock in the warehouse and to reduce the Out of stocks in stores for logistics products
- Confirming the quantity to order to supplier according to DC stocks and previous monthly sales analysis
- Making the products available at the expected dates with the right quantities in order to make the implementation in stores
- Working with the different speakers / functions (marketing, buying, etc...) in order to get the real warehouse delivery date of the goods to avoid shortages and overstock
Business Development
Al Zawad Mobile Services
05.2014 - 08.2014
Marketing Executive
Samsung
10.2012 - 05.2014
Trainee at Disclosure Department
The Egyptian Stock Exchange
08.2011 - 08.2011
Trainee at the Marketing department
Prime Group
08.2010 - 08.2010
Education
Bachelor of Commerce - Management and International Commerce
Ain Shams University
Final secondary school degree - undefined
Collège de la salle
Diplôme Universitaire de Management - Management and Science
Poitiers University
Diploma in Professional French BUSINESS B2 - undefined
Diploma in Professional French BUSINESS C1 - undefined
Diploma in Professional French A2 - undefined
Diploma in Professional French B1 - undefined
Skills
- Arabic
- English
- French
- MS Word
- PowerPoint
- Excel
- Windows
- Internet
Goals and performance
Sales team assistance
Sales expertise
Extra-Curricular Activities
D.U.M. 'Diplôme Universitaire de Management', Poitiers University, Good University diploma of management and science, University of IAE Poitiers-France, Good Diploma in Professional French BUSINESS B2, DFP BUSINESS B2 Diploma in Professional French BUSINESS C1, DFP BUSINESS C1 Diploma in Professional French A2, DFP A2 Diploma in Professional French B1, DFP B1
Militarystatus
Exempted
Personal Information
- Date of Birth: 04/08/90
- Nationality: Egyptian
- Marital Status: Single
Timeline
Sales Supervisour
Sodic
01.2022 - Current
Senior Property Consultant
Sodic
01.2021 - 01.2022
Property Sales Consultant
Sodic
08.2019 - 12.2020
Business Development Manager
Tawfeer for food products
04.2017 - Current
Business Development Assistant Manager
Majid Al Futtaim Retail
08.2015 - 04.2017
Import and Export Assistant Manager
Majid Al Futtaim Retail
08.2014 - 08.2015
Assistant Replenishment Manager
Majid Al Futtaim Retail
08.2014 - 08.2015
Business Development
Al Zawad Mobile Services
05.2014 - 08.2014
Marketing Executive
Samsung
10.2012 - 05.2014
Trainee at Disclosure Department
The Egyptian Stock Exchange
08.2011 - 08.2011
Trainee at the Marketing department
Prime Group
08.2010 - 08.2010
Final secondary school degree - undefined
Collège de la salle
Diplôme Universitaire de Management - Management and Science
Poitiers University
Diploma in Professional French BUSINESS B2 - undefined
Diploma in Professional French BUSINESS C1 - undefined
Diploma in Professional French A2 - undefined
Diploma in Professional French B1 - undefined
Bachelor of Commerce - Management and International Commerce
Ain Shams University
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