Experienced Network and System Administrator proficient in the installation, configuration, and resolution of issues pertaining to Windows servers, network devices, and software systems. Possesses in-depth knowledge of Active Directory, firewall management, and network security solutions. Adept at resolving technical problems related to Network, Security, and infrastructure. Demonstrates exceptional skills in delivering Sev. 1 support to customers while maintaining excellent communication and collaborating effectively within teams. Proven track record of proactive work approach.