Mai Ramadan Bastawisy Mohamed
Cairo
Summary
Pursuing a challenging job opportunity in the field of Information Technology in a well-established highly professional environment, where I can utilize my academic and practical experiences to the fullest degree.
Overview
1
1
Certification
2
2
Languages
Work History
Computer Teacher and Administrator
Egyptian Language School (ELS)
- Teaching the computer basics to the first and second grade of the primary students
- Participating in creating the curriculums of the computer courses for all grades in the school
- Helping the development team to create a website for the school.
Technical coordinator
TeamExactus
- Testing the web application
- Participating in creating the graphics of the project
- Deploying the releases on production server's onsite and make sanity check.
IT Help Desk Engineer
Manaj Developments
Responsible for providing technical assistance and support for the internal employees or external customers. Diagnose and resolve software and hardware issues, escalate complex problems when necessary, and ensure timely and effective resolution of technical support requests. The ideal candidate will have excellent communication skills, strong technical knowledge, and a passion for delivering exceptional customer service.
Administrator Assistant
- Highly organized and detail-oriented Office Administrator 1 year of experience in managing administrative tasks, coordinating office operations, and ensuring efficient workflows
- Seeking a challenging position to utilize my strong organizational skills, excellent communication abilities, and proficiency in office management software.
Education
CompTIA Network
Computer Science
Cairo Higher Institute for computer science and engineering the golf region
Skills
Proficient in managing office operations, including scheduling appointments, coordinating meetings, and maintaining accurate records
Skilled in managing office supplies, inventory, and equipment maintenance
Experience in handling travel arrangements and expense reporting
Excellent verbal and written communication skills
Demonstrated ability to interact professionally with clients, staff, and senior management
Strong interpersonal skills and a friendly demeanor
Proven track record of effectively prioritizing tasks and meeting deadlines
Ability to multitask and handle multiple responsibilities simultaneously
Expertise in creating and maintaining filing systems and databases
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with office management software and database systems
Familiarity with customer relationship management (CRM) tools
Take pride in doing a good job and achieving positive results
Able to communicate effectively with all levels of management
Excellent team worker, function well under pressure
Strong presentation skills
Skilled at handling multiple tasks
A good decision maker
Certification
ICDL - International Computer Driving License, CompTIA Network+, Tele sales training, Sales in united group company, Java, C#, C, C++, Visual basic, HTML, CSS, Javascript, SQL, Power Builder, MOS Project 2000
Graduation Projects
- Web library loan system, Library Loan Management System was designed to be a useful program which can help managing the loans of any library., Excellent, Visual Basic
- Iris Recognition system, Iris recognition is a method of identifying people based on unique patterns within the ring-shaped region surrounding the pupil of the eye., Excellent, Matlab
Personal Information
- Date of Birth: 12/27/1984
- Nationality: Egyptian
- Marital Status: Widow
References
available upon request
Timeline
Computer Teacher and Administrator
Egyptian Language School (ELS)
Technical coordinator
TeamExactus
IT Help Desk Engineer
Manaj Developments
Administrator Assistant
CompTIA Network
Computer Science
Cairo Higher Institute for computer science and engineering the golf region