Pursuing a challenging job opportunity in the field of Information Technology in a well-established highly professional environment, where I can utilize my academic and practical experiences to the fullest degree.
Responsible for providing technical assistance and support for the internal employees or external customers. Diagnose and resolve software and hardware issues, escalate complex problems when necessary, and ensure timely and effective resolution of technical support requests. The ideal candidate will have excellent communication skills, strong technical knowledge, and a passion for delivering exceptional customer service.
Proficient in managing office operations, including scheduling appointments, coordinating meetings, and maintaining accurate records
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