Summary
Overview
Work History
Education
Skills
Languages
Certification
Reading
Timeline
Generic
Mai Tarek

Mai Tarek

Faculty Of Al Alsun Ain Shams University
Giza,,GZ

Summary

I am an organised, efficient and hard working person, and am willing to discover and accept new ideas which can be put into practice effectively. I am a good listener and learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives.

Overview

1
1
year of professional experience
4
4
Certifications

Work History

Customer Service Executive

Vodafone
06.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.

Education

Faculty of Al Alsun Ain Shams University
04.2001 -

Skills

Digital Marketing

Communications management

Sales Strategies

Social Media Management

Languages

Arabic
Native language
English
Advanced
C1
Turkish
Upper intermediate
B2
Spanish
Elementary
A2

Certification

Amadeus System Certificate

Reading

I read books belonging to all genres. But it is adventure adventure and mystery stories that keep me the most engaged.

Timeline

English Course - 4Level1

02-2024

Amadeus System Certificate

09-2023

Customer Service Executive

Vodafone
06.2023 - Current

Turkish Course - Istanbul

08-2022

Spanish Course - Instituto Cervantes / Spanish Cultural Center

04-2020

Faculty of Al Alsun Ain Shams University
04.2001 -

Similar Profiles

CREATE PROFILE
Mai TarekFaculty Of Al Alsun Ain Shams University