MAMDOUH MOHAMED ABDEL AZIZ
Senior HR Manager
Mokattam,Cairo
Summary
Dynamic HR leader with 14 years of experience across diverse sectors, including retail and healthcare, specializing in strategic planning and operational management. Proven track record in leading HR teams and managing employee relations while effectively overseeing total rewards architecture, payroll, and HRIS implementations. Recognized for driving organizational design and benefits strategy through direct collaboration with C-suite executives, fostering a culture of accountability and excellence. Currently pursuing an MBA to enhance strategic capabilities and contribute to organizational success.
Overview
2
2
Languages
15
15
years of professional experience
Work History
Total Rewards Manager
Abela Trains Services Egypt
Giza, Giza
01.2026 - Current
- Designed the salary scale that now governs recruitment offers, promotions, and the annual merit increase cycle — replacing ad-hoc pay decisions with a single structured reference.
- Identified salary gaps against the approved scale and built a phased one-year plan to close them within budget.
- Identified salary gaps against approved scale and developed phased one-year plan to address them within budget.
- Renegotiated medical and life insurance contracts to enhance coverage terms for employees.
- Developed HR policies and procedures in partnership with OD, and built a reporting dashboard for total rewards metrics.
- Expanded benefits portfolio through consumer finance partnerships, employee loan facilities, and summer vacation program, alongside employee engagement and recognition initiatives.
HR Manager
Koning Foods
Cairo, Cairo
03.2023 - 11.2025
- Led end-to-end manpower planning and hiring for two new branch openings.
- Contracted and managed outsourced daily-worker program of 100 workers on 12-hour shifts to ensure operational readiness.
- Closed headcount gaps, preventing production and operational downtime during critical periods.
- Contracted and managed an outsourced daily-worker program of 100 workers on 12-hour shifts
- Owned HR budget preparation and monthly budget-vs-actual tracking and reporting.
- Managed branch closures alongside openings, including the associated workforce transitions.
- Advised sister companies on compensation, benefits, budgeting, and HR practices to align HR strategies.
HR Operations Manager
Premium Card
Giza, Giza
05.2022 - 02.2023
- Rebuilt payroll processing to 99% accuracy, including monthly variable incentive calculations.
- Established HR team objectives and monitored progress toward organizational goals.
- Guided managers and staff on policy application; managed disciplinary processes, investigations, and terminations to ensure compliance.
- Administered pay plan and benefits program; crafted and evaluated internal operational policies for effectiveness.
- Delivered HR metrics reporting to support management decision-making.
Payroll & Personnel Supervisor
Al-Shorouk Hospital
Giza, Giza
03.2017 - 03.2022
- Managed monthly payroll volume of EGP 8M (excluding grants, incentives, and profit share), achieving 99.9% payroll accuracy and monthly reporting.
- Developed HRIS and led HITS system implementation, enhancing payroll processing efficiency.
- Participated in budget preparation and quarterly business reviews; managed quarterly and annual incentive and grant calculations.
- Conducted compensation analyses, providing actionable recommendations to HR decision-makers.
- Participated in budget preparation and quarterly business reviews, managing calculations for quarterly and annual incentives and grants.
- Recognized with the “Best Teamwork” award, Cleopatra Hospitals Group, October 2017.
HR Supervisor
KAZYON
October, Giza
11.2016 - 03.2017
- Ensured accurate, on-time monthly payroll for approximately 800 employees through manual Excel-based calculations.
- Coordinated social insurance and labor office file administration to maintain compliance and enable timely corrective actions.
- Created and standardized HR personnel guidelines, then developed procedures supporting workflow efficiency.
- Investigated policy violations and finalized payroll bank files, ensuring accurate reporting for headquarters.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Managed payroll and timekeeping to track hours and accurately pay employees.
HR Manager
A101 LLC
11.2015 - 09.2016
- Owned the entire HR function for the Egypt market entry, reporting directly to the CEO.
- Adapted Turkish parent organizational chart to create an effective organizational structure for Egypt operations.
- Led medical coverage contract negotiation through tender and final provider selection.
- Established the company's own social insurance account and migrated all employees off the outsourcing agency's file.
- Managed expatriate work permits; built personnel guidelines, forms, employee database, and filing system.
- Established company's social insurance account, transitioning all employees from outsourcing agency to in-house management.
- Managed expatriate work permits while developing personnel guidelines, forms, employee database, and filing system.
HR Supervisor
Majid Al Futtaim, Carrefour
Cairo, Cairo
08.2013 - 10.2015
- Managed HR operations for Carrefour Cairo Festival City store opening, supporting successful launch and staffing of approximately 350 employees.
- managed personnel management, payroll processing, benefits administration, employee relations, and training programs to enable workforce development.
- Ensured social insurance compliance (forms 1, 2, and 6) while conducting investigations into policy violations to maintain regulatory adherence.
- awarded Employee of the Month in December 2014.
- Supervised daily HR operations, ensuring accurate employee records, onboarding, and leave administration.
- Led employee relations support, resolving concerns and maintaining consistent policy enforcement.
- Reviewed payroll inputs, benefits updates, and attendance data for processing accuracy.
- Implemented compliance checks for labor policies, contracts, and confidential personnel documentation.
- Mentored HR staff, improving service consistency and response times across employee requests.
- Streamlined HRIS data entry and reporting to support timely workforce decision-making.
- Partnered with managers on performance management, disciplinary actions, and workforce planning.
- Conducted thorough investigations into employee grievances, ensuring fair resolution of conflicts or concerns.
- Managed complex employee relations issues, resulting in improved workplace morale and minimized turnover rates.
- Collaborated with department managers on workforce planning efforts, identifying staffing needs and ensuring appropriate resource allocation.
- Provided ongoing training opportunities for staff members, fostering professional development and career advancement.
HR Specialist
Carrefour Egypt
Cairo, Cairo
07.2011 - 07.2013
- Transitioned 300+ employees to store social insurance office, reducing social insurance costs by 31%.
- categorized and labeled uniforms; reduced wastage and shrinkage to 10%.
- Streamlined recruitment coordination, aligning candidate screening with staffing needs and store workforce plans.
- Managed onboarding processes, ensuring smooth document collection, policy briefings, and system setup.
- Maintained accurate employee records, supporting compliance with labor regulations and audit requirements.
- Resolved employee relations issues, escalating concerns and reinforcing workplace policy adherence.
- Administered attendance tracking, verifying shift data and correcting discrepancies in HR systems.
- Coordinated payroll inputs, validating leave, overtime, and attendance details for processing accuracy.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Education
MBA - Business Administration And Management
Arab Academy For Management, Banking And Financial Sciences
Cairo, Egypt01-2027
Bachelor of Arts - Arabic Language
Cairo University
Egypt01-2006
Skills
Compensation strategy
Job evaluation methods
Grading frameworks
Talent acquisition strategy
HRIS project management
Payroll compliance management
Budget management
Policy design
Organizational structure
Team leadership
Decision-making
Performance management
Timeline
Total Rewards Manager
Abela Trains Services Egypt
01.2026 - Current
HR Manager
Koning Foods
03.2023 - 11.2025
HR Operations Manager
Premium Card
05.2022 - 02.2023
Payroll & Personnel Supervisor
Al-Shorouk Hospital
03.2017 - 03.2022
HR Supervisor
KAZYON
11.2016 - 03.2017
HR Manager
A101 LLC
11.2015 - 09.2016
HR Supervisor
Majid Al Futtaim, Carrefour
08.2013 - 10.2015
HR Specialist
Carrefour Egypt
07.2011 - 07.2013
Bachelor of Arts - Arabic Language
Cairo University
MBA - Business Administration And Management
Arab Academy For Management, Banking And Financial Sciences
LANGUAGES
Arabic: Native
English: Fluent