Mamdouh Mohamed
Guizar
Summary
Experienced in Vendor Management, People & team management, Virtual team management, Business strategist; plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains. Identify and share efficiently in resolving the mega project technical issues to achieve the project goals within the agreed upon budget and time line and with the best quality. Check & approve the status reports in order to be submitted to stakeholders & ensure the Senior Management awareness of the program's progress and recommend solutions for the Managements' checking and approvals. Follow up the technical and administrative project documentation for the accurate tracking of the project and build the organizations' knowledge base through the Projects' lessons learnt. Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures. Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Program Manager - Consumer & Business Banking
Commercial International Bank
01.2023 - Current
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Identified program obstacles and communicated possible impacts to team.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Built teams to address project goals and objectives for multiple projects.
- Coached team members on productivity strategies to accomplish challenging goals.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Developed and maintained logistics workflows, procedures and reports.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Participated in vendor selection and management process for program initiatives.
- Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Developed detailed plans based on broad guidance and direction.
Project Manager - IB & Banking Operation
Commercial International Bank - CIB
02.2020 - 01.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Program Manager- Core Banking Upgrade
Commercial International Bank - CIB
01.2018 - 01.2020
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Implementing Core complex integration projects between Core banking system and all bank systems
- Implementing interface & integration projects between core system and customer facing channels / portals with post live customer feedback support
- Managing technical system testing, performance, stress testing and parameters setup project activities, Data Migration, Conversion and integrations
Senior Project Manager
Commercial International Bank - CIB
01.2014 - 01.2018
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Communicated project plans and progress to key stakeholders and project contributors.
Project Manager, PMO
Commercial International Bank - CIB
01.2012 - 01.2014
- Led the successful execution of multiple complex projects simultaneously, ensuring quality outcomes for all stakeholders.
- Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
- Increased stakeholder satisfaction by maintaining clear communication channels and providing regular progress updates.
- Implemented risk mitigation strategies to minimize potential issues and ensure smooth project progression.
- Monitor and control different project phases
- Provided detailed project status updates to stakeholders and executive management.
- Reported regularly to managers on project budget, progress, and technical problems.
Technical Project Leader
Commercial International Bank - CIB
01.2008 - 01.2012
- Identify and share efficiently in resolving the mega project technical issues to achieve the project goals within the agreed upon budget and time line and with the best quality
- Check the status reports in order to be submitted to stakeholders & ensure the Senior Management awareness of the program’s progress and recommend solutions for the Managements’ checking and approvals.
- Follow up the technical and administrative project documentation for the accurate tracking of the project and build the organizations’ knowledge base through the Projects’ lessons learnt.
- Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures.
- Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
- Facilitated seamless communication between technical teams and non-technical stakeholders through clear documentation of project requirements, status updates, and deliverables.
- Led user acceptance testing efforts to ensure developed solutions met end-user needs while adhering to established timelines and budgets.
Technical Lead - Core Banking & Trade Finance
Commercial International Bank - CIB
01.2006 - 01.2008
- Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
- Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
- Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
- Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
- Drove customer satisfaction by prioritizing feature requests based on detailed analysis of user feedback and market trends.
- Provided educational expertise and mentoring to junior team members.
- Improved systems with addition of new features and infrastructure.
- Led development of new software architecture, significantly reducing system downtime and improving user experience.
- Led successful launch of multiple software releases, meeting all project objectives and exceeding user expectations.
- Conducted rigorous code reviews to maintain high standards of quality, reducing bugs in production by substantial margin.
- Analyzed performance metrics to identify bottlenecks in development processes, implementing solutions that boosted efficiency.
- Facilitated knowledge sharing sessions, strengthening team expertise and fostering collaborative work environment.
- Designed and implemented scalable applications for data extraction and analysis.
Senior Application Support
Commercial International Bank - CIB
01.2002 - 01.2006
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
IT Technical Operations
Commercial International Bank - CIB
05.1998 - 01.2002
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Manged to Operate Banking applications
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Run close of business to serval bank applications
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Working as a team member for Core Banking Upgrade project
Education
Major Accounting
Cairo University
01.1996
Skills
- Project Scheduling
- Risk Management
- Costing & Budgeting
- Team Building & Mentoring
- Client Relations & Presentations
- Vendor Management
- Virtual teams management
- People management
- Presentation skills
- Time management
- Task delegation
- Standardizing Project Processes (PMP)
- Requirements Analysis
- Enterprise Wide Implementations
- Cross-Functional supervision
- Communications skills
- Testing/QA/Rollout/Support
- Windows Environments
- SQL Administration
- Networking Essentials
- Misys Products Administration and support
- AS/400 System Administration and support
- AIX System Administration & Problem Determination
- Custom Software Development
- Database Design (RDBM)
- System Engineering
- System Migrations/Integrations
Accomplishments
- Handled digital transformations for Business banking
- Managed digital transformations for Institutional banking, delivered digital portal for CIB corporate customers
- Managed T24 Upgrade project from old R09 to R18, Selected from Temenos as the best implementation for 2018
Certification
- PMP: Certified Project Management Professional
- AU5 (AIX Basics)
- AU5 (AIX System Administration)
- AU5 (AIX Administration & Problem Determination)
- Advanced Communication Skills
- Advanced Negotiation Skills
- People Management & Supervisor Skills
- Team Building
- Project Management for Information Technology.
- Strategic Role of Human Capital Management.
- Project Management Professional Diploma.
Military Status
Exempted
Personal Information
- Date of Birth: 07/15/75
- Nationality: Egyptian
- Marital Status: Married
Place Of Birth
Cairo, Egypt
Timeline
Program Manager - Consumer & Business Banking
Commercial International Bank
01.2023 - Current
Project Manager - IB & Banking Operation
Commercial International Bank - CIB
02.2020 - 01.2023
Program Manager- Core Banking Upgrade
Commercial International Bank - CIB
01.2018 - 01.2020
Senior Project Manager
Commercial International Bank - CIB
01.2014 - 01.2018
Project Manager, PMO
Commercial International Bank - CIB
01.2012 - 01.2014
Technical Project Leader
Commercial International Bank - CIB
01.2008 - 01.2012
Technical Lead - Core Banking & Trade Finance
Commercial International Bank - CIB
01.2006 - 01.2008
Senior Application Support
Commercial International Bank - CIB
01.2002 - 01.2006
IT Technical Operations
Commercial International Bank - CIB
05.1998 - 01.2002
Major Accounting
Cairo University
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