Manal Alhelo
Palestinian Career Counsellor, Placement & Admin Assistant
Ismaileya
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work History
Placement & Career Guidance Assistant
UNRWA
3 2022 - Current
- Reporting & Data Analysis: Use Excel & Access to manage and analyze placement data, creating detailed reports for stakeholders
- Reporting the yearly employment status data for decision-making entities.
- Optimized employer satisfaction by diligently matching candidates to suitable job opportunities and by conducting Employer's perceptional survey (Google Forms), analyze and present the results.
- Projects Management: Coordinated internship and apprenticeship funded projects, and assist in writing proposals, tendering, contracting with vendors, monitoring and evaluation for the project, and interim and final reporting.
- Counseling & Coaching: Conduct career counseling and guidance sessions for TVET students and lead workshops on employability skills and labor market preparedness
- Provided comprehensive support to candidates, offering guidance on resume writing, interviewing techniques, and job search strategies.
- Enhanced candidate placement rates by developing and implementing a streamlined application process.
- Networking: Develop and maintain relationships with employers for student placements, utilizing data analysis to match students with suitable opportunities
- Manage job placement and nomination processes for employers, filtering candidates to meet nomination criteria effectively.
Administrative Assistant
Islamic University of Gaza
10.2008 - 03.2022
- Management & Admin: Assisted in managing and organizing the clinical training department for nearly 15 years
- Developed and maintained a system for distributing Nursing and Midwifery students in clinical training areas
- Oversaw the administrative tasks and issues for over 150 clinical instructors
- Tenders and Contracts: Assisted with contract negotiations following successful bids, ensuring favorable terms for both parties involved especially for Periodic supplies for the training process for nursing students.
- Improved tender response rates by tailoring proposals to Nursing teaching process needs and requirements and to fit the donors' funding criteria.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Networking: with Public, UN and private health sectors to organize the arrangements of Nursing students clinical training period, and to organize for Health activities and workshops
- Training and Coaching: Conducted training sessions for instructors on using the clinical training system for evaluating students
- Data Analysis: Conducted surveys (Google Forms), analyzed data and presented statistical data to support decision-making processes.
Volunteer Adjunct Instructor
University of the People
05.2021 - 01.2022
- Delivered online lectures and guided students in course-related projects
- Provided academic support and mentoring to students.
- Collaborated with department head to create dynamic, ongoing curriculum development, and instruction improvement program.
- Improved student performance by defining clear goals and communicating performance metrics.
Admin Assistant
Islamic University of Gaza & NORWAC
01.2015 - 11.2017
- Assisted in project proposal writing and implementation, utilizing data analysis for project planning
- Coordinated project activities and managed documentation using Excel
- Organized training sessions and workshops for midwives, using data visualization to present training outcomes.
- Coordinated with suppliers to ensure timely delivery of needed supplies for the project's activities implementation, minimizing stockouts.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Technical Instructor-Lecturer
University College of Applied Science (UCAS)
02.2007 - 11.2011
- Delivered lectures in technical subjects related to Secretarial and Office Management skills.
- Prepared course materials and assessments.
- Evaluated student performance regularly using both formative and summative assessments to provide constructive feedback for continuous improvement.
Data Entry Operator
UNRWA
02.2008 - 09.2008
- Handled a high volume of data entry tasks related to food aid distribution
- Maintained accuracy and consistency in data records
- Leveraged advanced Excel skills to organize, analyze, and process large datasets efficiently, creating clear and comprehensive data reports for management.
Education
MBA - Business Administration
Islamic University of Gaza
Palestine, Gaza 04.2017 - 04.2020
Bachelor of Administrative Studies - Business Administratoin
Quds Open University
Palestine, Gaza 04.2012 - 04.2015
Diploma in Executive Secretary - Executive Secretary
Gaza Training College – UNRWA
Palestine, Gaza 01.2005 - 04.2007
Skills
Certified Career Counsellor & Employability Skills Coach
Professional Diploma in Human Resources Management
Scientific Research and analysis skills
Proposal Writing Skills
Certified Online Trainer
Report Writing & Oral Business Communication Skills in English
Microsoft Office Applications – Professional Level
Photoshop & Corel Draw Skills
Social Media Management
Scientific Research & Research Methodology Skills
Academic advising
Technology proficiency
Supplier Relationship Management
Bid management
Languages
Arabic (Native)
Proficient
C2
English (Fluent)
Advanced
C1
Software
Access
Excel
Google Forms
Word Press
References
- Dr. Ashraf Al Jedi, Dean, Islamic University of Gaza, ajedi@iugaza.edu.ps, +972599527415
- Dr. Ghassan Abo Uorf, Dean of KhanYounis Training College, UNRWA, gabuorf63@gmail.com, +201050909572
- Mrs. Reem Jibat, Chief of Youth & TVET Division, UNRWA, r.jibat@unrwa.org, +962791300618
Timeline
Volunteer Adjunct Instructor
University of the People
05.2021 - 01.2022
MBA - Business Administration
Islamic University of Gaza
04.2017 - 04.2020
Admin Assistant
Islamic University of Gaza & NORWAC
01.2015 - 11.2017
Bachelor of Administrative Studies - Business Administratoin
Quds Open University
04.2012 - 04.2015
Administrative Assistant
Islamic University of Gaza
10.2008 - 03.2022
Data Entry Operator
UNRWA
02.2008 - 09.2008
Technical Instructor-Lecturer
University College of Applied Science (UCAS)
02.2007 - 11.2011
Diploma in Executive Secretary - Executive Secretary
Gaza Training College – UNRWA
01.2005 - 04.2007
Placement & Career Guidance Assistant
UNRWA
3 2022 - Current