Manar Mohammed Badr
SME's Supervisor
Assiut
Summary
Dynamic SME Relationship Manager with expertise in client relationship management and credit risk assessment at National Bank of Egypt. Enhanced client satisfaction and portfolio growth by tailoring financial solutions and leading cross-functional teams. Proven track record in process improvement and team leadership, driving operational efficiency and strategic initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SME Relationship Manager
National Bank of Egypt
07.2025 - Current
- Cultivated strong relationships with SME clients, enhancing satisfaction and loyalty through tailored financial solutions and support.
- Led cross-functional teams in developing strategic initiatives to optimize service delivery and improve client engagement.
- Analyzed client feedback to refine service offerings, resulting in improved client retention and increased portfolio growth.
- Conducted market research to identify emerging trends, informing product development and positioning strategies for SMEs.
- Developed and implemented training programs for junior staff, enhancing team capabilities and promoting knowledge sharing.
Credit Analyst
National Bank of Egypt
12.2018 - 06.2025
- Analyzed credit data and financial statements to assess risk and determine creditworthiness of applicants.
- Reviewed and evaluated loan applications, ensuring compliance with established policies and regulations.
- Collaborated with cross-functional teams to streamline credit approval processes, enhancing operational efficiency.
- Conducted market research to identify trends and potential risks impacting credit decisions and policy adjustments.
- Prepared comprehensive reports on credit assessments and recommendations for management review and decision-making.
- Communicated effectively with clients to gather necessary documentation, ensuring timely processing of credit applications.
- Assessed credit risk and analyzed financial statements.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Education
MBA - Business Management
Aambfs
Cairo, Egypt 04.2001 -
Bachelor of Accounting - Accounting
Assiut University
Assiut 04.2001 -
Skills
Client relationship management
Certification
Financial inclusion
Timeline
SME Relationship Manager
National Bank of Egypt
07.2025 - Current
Credit Analyst
National Bank of Egypt
12.2018 - 06.2025
MBA - Business Management
Aambfs
04.2001 -
Bachelor of Accounting - Accounting
Assiut University
04.2001 -