Maria Hany
English Teacher
Shubra ,Cairo
Summary
Marketing & Account Management professional with international experience in client communication, social media coordination, and project support. Proven ability to manage relationships, organize workflows, and improve audience engagement. Experienced managing multiple Instagram accounts, coordinating content, and supporting brand communication strategies in fast‑paced environments.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Foreign English Teacher
Concord International College
New Cairo, Cairo Governorate
2025.05 - Current
- Delivered structured presentations and interactive content to diverse audiences, improving student participation and engagement.
- Managed communication with students and parents, maintaining high satisfaction and retention.
- Adapted messaging strategies for different audience levels, strengthening communication and storytelling skills relevant to marketing.
Customer Service Coordinator
BayCare Health Systems
Tampa, Florida
2023.06 - 2025.05
- Acted as primary client contact, coordinating appointments and resolving service issues efficiently.
- Managed high-volume communications while maintaining accuracy and professionalism.
- Improved workflow efficiency through organized follow‑ups and record management.
- Strengthened client satisfaction through proactive problem solving and relationship building.
Instagram Account Manager
Freelancer
2018.04 - 2025.05
- Managed multiple Instagram accounts simultaneously, maintaining consistent branding and posting schedules.
- Planned and organized content calendars, improving posting consistency by 100%.
- Increased audience engagement through active community management (comments, DMs, interactions).
- Supported visual content selection and caption strategy to strengthen brand voice and online presence.
- Monitored engagement trends and adjusted posting timing and content format to optimize performance.
Paralegal
Sonkin & Koberna LLC,
Cleveland, Ohio
2022.02 - 2023.04
- Managed multiple projects and deadlines simultaneously, ensuring timely deliverables.
- Conducted research and prepared professional documentation requiring strong analytical and organizational skills.
- Supported billing tracking and administrative coordination with high accuracy.
Education
Bachelor of Science - Paralegal Studies
University of Toledo
Ohio, USA 2001.04 -
Skills
Client Relationship Management
Account Coordination
Social Media Management
Instagram Content Planning
Project Coordination
Customer Experience
Microsoft Office
Time management
ESL teaching methods
English fluency
Timeline
Foreign English Teacher
Concord International College
2025.05 - Current
Customer Service Coordinator
BayCare Health Systems
2023.06 - 2025.05
Paralegal
Sonkin & Koberna LLC,
2022.02 - 2023.04
Instagram Account Manager
Freelancer
2018.04 - 2025.05
Bachelor of Science - Paralegal Studies
University of Toledo
2001.04 -