Summary
Overview
Work History
Education
Skills
Websites
Projects
Languages
References
Timeline
Generic
Mariam Ebrahim Mohamed

Mariam Ebrahim Mohamed

Summary

Results-oriented Business Analyst with extensive experience in optimizing tools and infrastructure to enhance productivity and minimize system downtime. Adept at adapting to changing business needs and streamlining processes in collaborative environments. Recognized for a strong work ethic, effective communication, and prioritization skills. Proven track record of exceeding targets and driving success in fast-paced settings. Combines strategic thinking with practical experience to deliver impactful solutions that enhance organizational performance. Seeking growth opportunities with a forward-thinking organization.

Overview

5
5
years of professional experience

Work History

Business Analyst

Total Soft Bank Co.,Ltd.(TSB)
2022.10 - Current
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Worked on Terminal Operation Systems for Containers/ General Cargo/ Rail/ CFS Terminals.
  • Have good Knowledge and Experience with [CATOS/ MOST/ CFS] TOS Systems.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Collaborated with stakeholders to identify business needs and data sources.

Intern Junior Software Developer

IT SPARK
2022.05 - 2022.07
  • Analyze system requirements to design a database schema
  • Integrating C#, Entity Framework, and MSSQL to build desktop applications
  • Managing reports through SSRS
  • Developing Web APIs using ASP.Net Core.

Junior Architect

Agap Consulatant Office
2019.10 - 2021.06

A. Technical Skills:
• Proficiency in architectural design software (e.g., AutoCAD, Revit, SketchUp).
• Familiarity with 3D modeling and visualization tools. Understanding of building codes, regulations, and zoning laws.
B. Design Skills:
• Ability to assist in developing architectural designs and plans.
• Strong knowledge of construction methods and materials.
• Creative problem-solving skills with a focus on aesthetics and functionality.
• Project Management Basic understanding of project management principles.
• Ability to work on multiple projects simultaneously and meet deadlines.

Education

Professional Web Development and BI 9 months Track - Software Development

Institute of Information Technology
EGYPT
07.2022

Bachelor of Architectural Engineering -

Faculty of Engineering/Alexandria University
EGYPT
07.2019

Skills

  • A. Technical Skills:
    • Programming Languages: C, C++, C#, JavaScript (JS, ES6)
    • Web Development: HTML/HTML5, CSS/CSS3, Bootstrap, Angular, React, Node.js, MVC .NET Core, Web API
    • Database Management: T-SQL, SQL, MongoDB, SQL Server Integration, Analysis & Reporting Services Development Tools: Visual Studio, Visual Studio Code, GitHub
    B. Business Analysis Skills:
    • Analytical Techniques: Gap analysis, Cost-benefit analysis, Workflow analysis.
    • Process Improvement: Business process mapping, Operations analysis, Process optimization
    • Quality Assurance: Test case scenarios, User acceptance testing Project and Operations Management.
    • Management Skills: Staff management, Operations management Planning: Business planning, Customer needs assessment Consulting and Negotiation
    C. Consulting Skills: Customer needs assessment, Negotiation

Projects

A. Software Development:

1. Examination System[Desktop Application for an Educational Institute]:

  • Desktop Application that manages three types of different users: Admin, Student, Instructor., Generates Exams for each student according to the Course selected., Corrects exam sheets and generates different reports such as student grades.,
  • SQL, LINQ, C#, .Net Windows Forms, SSRS

2. Commercial Company System[Desktop Application]:

  • Desktop Application that manages a Commercial Company that has a group of Warehouses.
  • This Application manages four types of different users: Customers, Suppliers, Employees, Admins, and Employees.
  • Make all the CRUD Operations on all system entities.
  • The System can also generate reports for each store separately.
  • SQL, Entity Framework(Database first), C#, Windows Forms, SSRS.

3.  Event Management System, [Web Application]:

  • RESTful backend API., Token validation.
  • The system will manage events on ITI and system users such as representer, students, and Admin.
  • Backend(Node js.), Frontend(Angular).

B. Business Analyst & Quantity Assurance:

  • Process Analysis: Evaluate current terminal operations, identify inefficiencies, and recommend improvements.
  • Stakeholder Collaboration: Work with terminal operators, logistics teams, and IT departments to gather requirements and ensure system alignment.
  • Data Analysis: Analyze operational data to identify trends, bottlenecks, and performance metrics.
  • System Implementation: Assist in the implementation of TOS software solutions, ensuring they meet business needs.
  • Documentation: Create and maintain documentation for processes, workflows, and system functionalities.
  • User Training: Train staff on new systems and processes, ensuring smooth adoption and transition.
  • Project Management: Support project management activities, including timelines, deliverables, and risk assessments.
  • Compliance and Standards: Ensure operations adhere to industry standards, safety regulations, and best practices.

Languages

English
Fluent
Arabic
Native

References

Available on Request

Timeline

Business Analyst

Total Soft Bank Co.,Ltd.(TSB)
2022.10 - Current

Intern Junior Software Developer

IT SPARK
2022.05 - 2022.07

Junior Architect

Agap Consulatant Office
2019.10 - 2021.06

Professional Web Development and BI 9 months Track - Software Development

Institute of Information Technology

Bachelor of Architectural Engineering -

Faculty of Engineering/Alexandria University
Mariam Ebrahim Mohamed