Experienced Sales and Soft Skills Corporate Trainer and highly motivated, results-driven training professional with over five years in the travel industry and three and a half years specializing in training and development. Proven ability to empower agents to deliver exceptional customer experiences, boost sales conversions, and master GDS tools like Amadeus. Skilled in designing and delivering customer-centric training programs that maximize team potential and foster positive client interactions. Experienced in international and cross-cultural training, currently focused on sales training in the hospitality sector—helping teams create memorable customer experiences that drive business growth.
Use promotional techniques to upsell hotels
rooms for
companies participating in some fairs and
events and
provide the best option with best rate.
Curriculum development
Lecturing
Group facilitation strategies
Research
Course development
Performance monitoring
Presentation skills
Amadeus, Sabre
Flexibility
Teamwork
Problem Solving Skills
Coaching
Team management
Microsoft analysis tools
improve sales
LEAN SIX SIGMA YELLOW BELT CERTIFICATION TP COPC
Level 3- Amadeus Expert Courses
LEAN SIX SIGMA YELLOW BELT CERTIFICATION TP COPC