Mariam Walid Rashwan

Top Contributor / Out Standing 2022, 2023, 2024

• Diversified with high-quality portfolio willing to join new organization where I can gain learning new working experiences as well as building up new portfolio.

Top Contributor / Out Standing 2022, 2023, 2024

• Diversified with high-quality portfolio willing to join new organization where I can gain learning new working experiences as well as building up new portfolio.
• Manage and develop a portfolio of customers and introduce new prospects
• Achieve assigned budget.
• Daily account management and handling customer complaints
• Monitor client's daily transactions and handle compliance requirements
• Reactivate Dormant accounts while minimizing closed relations (attrition)
• Ensure all credit reviews are submitted on time and agreed conditions are met.
• Adhere to process KPI's and, ORM, BCP & Internal Audit requirements
• Ensure compliance with regulatory requirements
• Make calls to existing as well as prospect clients
• Boost Liabilities portfolio by attracting new deposits and fresh funds
• Maximize utilization of approved borrowing clients facility limits
• Maximize Trade Finance activity within his portfolio
• Enhance the Capital Market Activity of his portfolio and confirm all FX deals with CM team
• Spread, study & carefully analyze client financial statements, structure credit facilities & mitigate risks.
• Conduct full market analysis and assess client business.
• Discuss credit proposal with Risk Department
• Handle renewal of existing client facilities
• Follow up the receipt of clients documentation and handle any discrepancies
• Market Corporate Assets / liabilities, as well as the full range of CAE products and services.
• Actively contribute to synergies with other LOBs
• Comply with CAE policies & procedures as well CBE directives and guidelines.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.