Marina Rasmey Fahiem
Retail Sales
Yousri Ragheb St., Qelta Area, First District, Assiut, Egypt
Summary
Seeking a responsible career opportunity to fully utilize my skills in sales, negotiation, and customer relationship management. Experienced in selling financial products and software solutions, with a strong ability to meet targets and engage effectively with clients. Skilled in strategic planning and problem-solving in dynamic work environments.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Retail Sales
National Bank of Egypt
04.2022 - Current
- Promoted and sold credit cards and personal loans to clients within the branch and through field visits.
- Conducted regular outdoor visits to potential clients in businesses, institutions, and events to expand customer base.
- Assessed customer financial needs and recommended suitable NBE financial products.
- Collected and verified client documentation to ensure fast and accurate application processing.
- Coordinated with internal departments to expedite loan and card approvals.
- Consistently met and exceeded monthly sales targets for loans and credit cards.
- Delivered excellent customer service and built long-term client relationships.
- Followed up with clients post-sale to ensure satisfaction and address inquiries.
- Prepared daily and monthly reports on sales performance and field activity.
- Represented the bank in a professional manner during in-branch and external engagements.
Sales Representative
Petra Software IND
09.2021 - 04.2022
- Promoted and sold Petra Software’s technology solutions, including software applications and services tailored to meet the needs of both local and international companies.
- Communicated with corporate clients both in-office and internationally to understand their needs and provide appropriate software solutions.
- Delivered detailed product demonstrations of Petra Software’s offerings, explaining the features and benefits clearly and persuasively to both local and international clients.
- Organized virtual meetings and webinars for international clients to present products and address their needs.
- Assisted clients in selecting the right software solutions to enhance their business operations, including CRM systems, financial management tools, and automation software.
- Collected and processed client documentation efficiently to ensure smooth transactions.
- Coordinated with internal teams to facilitate timely delivery and implementation of software solutions for both local and international clients.
- Consistently met and exceeded monthly sales targets for software products and services.
- Built and maintained long-term relationships with both local and international clients through excellent post-sales support and addressing any technical inquiries.
- Kept up-to-date with the latest industry trends and competitors’ offerings to ensure competitive advantage.
- Prepared and submitted daily and monthly sales reports, tracking performance and client activities across local and international markets.
Delegate at Model of European Union
Assyut University
12.2020 - 08.2021
- Represented the European Union at the Model of the European Union (MEU) organized by Assiut University, engaging in debates and simulations on EU policies, laws, and international relations.
- Participated in discussions on political, economic, and social matters within the European context.
- Collaborated with fellow delegates to draft resolutions, deliver speeches, and contribute to decision-making processes during the simulation.
- Conducted research on EU-related topics to ensure informed participation in discussions and activities.
- Developed effective negotiation and diplomatic strategies on behalf of the European Union.
- Attended and actively participated in meetings that were part of the simulation event.
Education
Bachelor's Degree - Commerce English section
Assyut University
Assuyt 09.2017 - 08.2021
Skills
Leadership and Teamwork
MS Office
record keeping
written communication
verbal communication
ability to work under pressure
Personal Information
- Date of Birth: 10/10/1998
- Marital Status: Single
General Personal Skills
- Excellent written and verbal communication skills
- Works comfortably under pressure and meets tight deadlines
- Remarkable organizational and conflict management skills
- Strong decision-making and problem-solving skills
- Meticulous attention to detail
Training
- Principles of Financial Accounting, EYouth, 08/01/21
- Customer Service and Reception, Banque Misr, 06/01/21
- Life Skills Training, MBS, 07/20/20, 07/30/20
- Digital Marketing Challenger Track, Udacity, 08/01/20, 10/01/20
- MS Office, Ministry of Communication Initiative & New Horizons, 08/01/20, 11/01/20
Timeline
Retail Sales
National Bank of Egypt
04.2022 - Current
Sales Representative
Petra Software IND
09.2021 - 04.2022
Delegate at Model of European Union
Assyut University
12.2020 - 08.2021
Bachelor's Degree - Commerce English section
Assyut University
09.2017 - 08.2021
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