Mario Medhat

Experienced in software engineering with hands-on expertise in Dynamics 365 Commerce. Skilled in creating retail stores from scratch, configuring essential modules for seamless operations, and optimizing processes such as payment methods, POS permissions, price groups, and product catalogs. Proficient in managing warehouse parameters, financial dimensions, and sales order defaults to ensure smooth transactions. Adept at enabling features like clienting, product kit setup, warranties, and discounts to enhance customer experiences. Passionate about using technology to innovate and streamline retail operations, committed to improving customer satisfaction and driving growth. Highly adaptable, with the ability to handle a wide range of retail-related features and configurations, ensuring comprehensive support for all aspects of retail operations.

Switch Plus:

• Played a key role in implementing a significant portion of the Switch Plus project, contributing to the overall retail system setup.
• Supported both the implementation and post-go-live phases, ensuring that the system was fully operational and aligned with the business needs.
• Worked closely with cross-functional teams to ensure successful integration of various modules.
  

Mi Home:

• Led the implementation of the complete Retail module for the Mi Home project environment, overseeing all phases despite project delays.
• Managed and uploaded all relevant data for the project, ensuring data integrity and accurate system configurations.
• Successfully configured and tested all retail processes in the UAT environment, passing User Acceptance Testing (UAT).
• Prepared the solution for production deployment, ensuring it was ready for future go-live and seamless integration with other business processes.
  

Samsung:

• Supported the implementation of the Samsung retail solution during and after the go-live phase.
• Assisted in troubleshooting and resolving post-go-live issues to ensure smooth retail operations.
• Provided ongoing support and helped with system optimization after the system went live.
  

Mobilaty:

• Assisted in the implementation of the Mobilaty retail solution, contributing to the overall project delivery.
• Supported the team during the implementation phase and provided post-go-live assistance.
• Actively involved in system testing and configuration to meet client requirements.