Mark Ehab
Graphic Designer
Cairo,C
Summary
Very good communicator and listener. Can build rapport with customers in a friendly manner that is helpful when dealing with any situation. Professional approach to customer care has always been focused and hardworking, having always taken pride in doing the job to the best of ability. The skills have been developed are being able to adapt to new surroundings as well as. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Results-oriented Graphic Artist successful at applying technical skills to create art that informs and engages customers. Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Overview
15
15
years of professional experience
Work History
Junior Graphic Designer
Freelancer
Cairo, C
6 2021 - Current
- Developed creative design for social media posters and marketing
- Designs menu, Business cards, books and all kind of Publications
- Developed original design for print media, magazines and newspapers and print materials such as brochures, banners and signs
- Created logos, illustrations and typography for various organizations
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Learned and adapted quickly to new technology and software applications
- Skilled at working independently and collaboratively in team environment
- Demonstrated creativity and resourcefulness through development of innovative solutions
Private Farm
Maneger
Al Fayyum, FYM
01.2016 - 12.2019
- Planned schedule for crop rotation, plantings, and harvest
- Improved animal health through regular monitoring, vaccinations, and timely veterinary consultations
- Managed operational records, administrative needs and marketing plans to promote business and strengthen revenue streams
- Set up and managed plant irrigation systems to maintain optimal flows to different types of plants
- Researched pests and diseases common to individual types of stock and developed mitigation plans
- Directed work of 5 member team of nursery staff and greenhouse growers managing need of more than 150 plants
- Planned schedule for crop rotation, plantings, and harvest.
- Exercised leadership capabilities by successfully motivating and inspiring others
- Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
Customer Service Agent
Employe
Cairo, C
04.2014 - 04.2015
- Work in Emirates Telecom department
- Responsible for solving problems of mobile sim
- Answer on customer questions and help solve any problem related to project.
- Increased efficiency and team productivity by promoting operational best practices
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation
- Managed timely and effective replacement of damaged or missing products
- Resolved problems, improved operations and provided exceptional service for around 100 customer dally
- Developed strong communication and organizational skills through working on group projects
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Hospitality at Banquet Department
Waiter
Cairo, C
09.2009 - 09.2011
- Worked as waiter.
- Served food and beverage.
- Worked in food and beverage department.
- Delivered outstanding hospitality and excellent customer service to16patrons daily.
- Provided hospitality and support to visitors and meeting attendees
- Delivered outstanding hospitality by anticipating guest needs and proactively offering assistance
- Developed and executed strategies to improve customer experience in hospitality settings
- Fostered positive relationships with guests through personalized interactions and genuine hospitality
Education
Digital Marketing Challenger -
Udacity
Cairo 04.2021 - 2021.05
Nanodegree, Digital Marketing -
Udacity
Cairo 07.2021 - 2021.05
Graphic Designing -
Adobe Academy EGY
Giza, Egypt 07.2020 - 2021.04
Bachelor's degree, Tourism and Travel Services Management -
Egyptian Higher Institute For Tourism And Hotels
Cairo 01.2008 - 2012.04
High School Diploma -
Holy Family School Helwan
Cairo 01.1995 - 2008.04
Skills
Strong leadership and team-building skills
undefinedLeadership And Communication
Excellent written and verbal communication skills. Proven ability to communicate complex ideas and concepts to diverse audiences. Skilled in conflict resolution and negotiation., Mentored junior project team members, Management project teams
Timeline
Nanodegree, Digital Marketing -
Udacity
07.2021 - 2021.05
Digital Marketing Challenger -
Udacity
04.2021 - 2021.05
Graphic Designing -
Adobe Academy EGY
07.2020 - 2021.04
Private Farm
Maneger
01.2016 - 12.2019
Customer Service Agent
Employe
04.2014 - 04.2015
Hospitality at Banquet Department
Waiter
09.2009 - 09.2011
Bachelor's degree, Tourism and Travel Services Management -
Egyptian Higher Institute For Tourism And Hotels
01.2008 - 2012.04
High School Diploma -
Holy Family School Helwan
01.1995 - 2008.04
Junior Graphic Designer
Freelancer
6 2021 - Current
Similar Profiles
Saikiran GurramSaikiran Gurram
Sports Masseur & Massage Therapist at FreelancerSports Masseur & Massage Therapist at Freelancer
MARIA IZABEL BARROSO MAIAMARIA IZABEL BARROSO MAIA
Pharmaceutical and Medical Freelance Translator at FreelancerPharmaceutical and Medical Freelance Translator at Freelancer
Carrie WittigCarrie Wittig
Administrative Assistant at FreelancerAdministrative Assistant at Freelancer