Overview
Work History
Education
Skills
Timeline
Generic

Martin Gohar

21-12-2002
Cairo

Overview

4
4
years of professional experience
2
2
Languages

Work History

Quality Team Member

Globex Call Center Solution
10.2022 - Current
  • Assisted in the development of comprehensive training programs for new team members, ensuring consistent understanding of quality standards.
  • Increased overall production efficiency through continuous monitoring, evaluation, and optimization of quality control systems.
  • Served as a mentor and resource for junior team members, fostering professional growth and knowledge sharing within the quality assurance function.
  • Initiated regular team meetings to review performance metrics, share best practices, and maintain a consistent focus on quality improvement goals.
  • Participated in internal audits to ensure compliance with industry standards and regulations relating to product quality.

Receptionist

Sonesta Hotel Tower & Casino Cairo
10.2021 - 10.2022

Education

Graduated, Computer Information Systems

Alson Higher Institute
Cairo
01-2025

Skills

Measurement systems

Friendly and approachable tone

Effective Communication Skills

Problem-Solving Ability

Empathy and Patience

Flexibility and Adaptability

Timeline

Quality Team Member

Globex Call Center Solution
10.2022 - Current

Receptionist

Sonesta Hotel Tower & Casino Cairo
10.2021 - 10.2022

Graduated, Computer Information Systems

Alson Higher Institute

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Martin Gohar21-12-2002