Martin Gohar
21-12-2002
Cairo
Overview
4
4
years of professional experience
2
2
Languages
Work History
Quality Team Member
Globex Call Center Solution
10.2022 - Current
- Assisted in the development of comprehensive training programs for new team members, ensuring consistent understanding of quality standards.
- Increased overall production efficiency through continuous monitoring, evaluation, and optimization of quality control systems.
- Served as a mentor and resource for junior team members, fostering professional growth and knowledge sharing within the quality assurance function.
- Initiated regular team meetings to review performance metrics, share best practices, and maintain a consistent focus on quality improvement goals.
- Participated in internal audits to ensure compliance with industry standards and regulations relating to product quality.
Receptionist
Sonesta Hotel Tower & Casino Cairo
10.2021 - 10.2022
Education
Graduated, Computer Information Systems
Alson Higher Institute
Cairo01-2025
Skills
Measurement systems
Friendly and approachable tone
Effective Communication Skills
Problem-Solving Ability
Empathy and Patience
Flexibility and Adaptability
Timeline
Quality Team Member
Globex Call Center Solution
10.2022 - Current
Receptionist
Sonesta Hotel Tower & Casino Cairo
10.2021 - 10.2022
Graduated, Computer Information Systems
Alson Higher Institute