Martina Süße
Hamburg
Summary
A dedicated and experienced Office Manager with over 10 years of experience in dynamic commercial environments. Proven expertise in administrative processes, customer relationship management, and internal coordination. Seeking a challenging role to leverage my organizational skills and contribute to team success.
Overview
18
18
years of professional experience
Work History
Senior Office Manager
BMW Group
04.2018 - Current
- Managed the executive office for the Head of Department, including complex calendar management, travel coordination, and correspondence.
- Served as the primary point of contact for internal and external stakeholders.
- Prepared presentations, reports, and meeting minutes for board-level discussions.
- Implemented new digital filing systems, improving departmental efficiency by 15%.
- Coordinated logistics for international client events and conferences.
Office Manager
Käfer Feinkost GmbH
07.2010 - 03.2018
- Handled all aspects of office administration, including invoicing, supplier management, and inventory control.
- Supported the HR department with onboarding new employees.
- Managed customer inquiries and resolved issues promptly, ensuring high satisfaction.
- Assisted in the organization of high-profile catering events.
Apprentice: Kauffrau für Büromanagement (Office Management Clerk)
Landratsamt Erding
08.2007 - 07.2010
- Completed a comprehensive 3-year vocational training program in public administration.
- Rotated through various departments, including citizen services, vehicle registration (Führerscheinstelle, where her license was issued), and finance.
- Gained extensive experience in administrative law, document processing, and customer service.
Education
Fachhochschulreife (University of Applied Sciences Entrance Qualification) - Business Administration
Staatliche Fachoberschule Erding
07.2005
Mittlere Reife (Secondary School Leaving Certificate) - undefined
Dominik-Brunner-Realschule
07.2003
Skills
- Languages: German (Native), English (Fluent, C1 Level)
- IT Skills:
- Advanced: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SAP ERP
- Proficient: Adobe Acrobat, Confluence, Jira
- Administrative Skills: Project Coordination, Event Planning, Document Management, Customer Service, Invoicing
Timeline
Senior Office Manager
BMW Group
04.2018 - Current
Office Manager
Käfer Feinkost GmbH
07.2010 - 03.2018
Apprentice: Kauffrau für Büromanagement (Office Management Clerk)
Landratsamt Erding
08.2007 - 07.2010
Mittlere Reife (Secondary School Leaving Certificate) - undefined
Dominik-Brunner-Realschule
Fachhochschulreife (University of Applied Sciences Entrance Qualification) - Business Administration
Staatliche Fachoberschule Erding
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