Microsoft Office
Marwa Habashi Mohamed Ali
Receptionist And Sales Rep.
Taif
Summary
Dynamic professional with a proven track record in customer relations and office management, honed across roles at Glow GYM and as a self-employed Real Estate Agent. Excelled in negotiating and managing transactions, demonstrating exceptional telephone skills and organization. Achieved significant improvements in client satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Receptionist and Sales
Glow GYM
09.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist, Sales Agent
Shield GYM
05.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Real Estate Agent
Self Employed Services
02.2020 - 02.2021
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
Education
Bachelor of Arts - Sociology
Alexandria University
Alexandria, Egypt 04.2001 -
Skills
Telephone skills
File management
Scheduling
Customer/Client relations
Time management
Organization skills
Scheduling appointments
Meeting preparation
Office equipment operations
Travel planning
Phone etiquette
Software
Timeline
Receptionist and Sales
Glow GYM
09.2023 - 11.2024
Receptionist, Sales Agent
Shield GYM
05.2021 - 08.2023
Real Estate Agent
Self Employed Services
02.2020 - 02.2021
Bachelor of Arts - Sociology
Alexandria University
04.2001 -
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