Marwa Mahmoud
ARABIC INTERPRETER
Summary
Professional Medical Interpreter with over 2000 hours of Interpretation of medical calls mainly, but also with social, legal and general ones.
My career inspiration as an interpreter is to help limited English proficient with situations that are very stressful, and help them be heard like they need.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
EN-AR Interpreter
Multilingual Interpreters and Translators- Martii
01.2025 - Current
- Contracted full time Interpreter.
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
EN-AR Interpreter
Teleperformance
07.2023 - 02.2025
- Interpreting between English and Arabic Languages in different situations. Medical, Legal, Housing and banks as both an OPI and VRI.
- Responsible for relaying messages accurately, no omissions or additions, working as a cultural broker facilitating understanding and communication between clients and LEPs.
Email and Chat Support Agent
Virtual Worker Now
11.2021 - 01.2023
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Customer Service Representative
Teleperformance
06.2020 - 03.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Fellowship of Oral and Maxillofacial Surgery -
Egyptian Fellowship And Arab Board of Doctors
Cairo, Egypt 03.2014 - 12.2020
Medicine
October 6 University
Giza, Egypt 09.2004 - 06.2009
Skills
- Effective communication
- Cultural sensitivity
- Effective note-taking methods
- Emotional awareness
Certification
HIPPA
Timeline
EN-AR Interpreter
Multilingual Interpreters and Translators- Martii
01.2025 - Current
EF SET
11-2024
EN-AR Interpreter
Teleperformance
07.2023 - 02.2025
HIPPA
01-2023
40 Hours medical interpretation
01-2023
Email and Chat Support Agent
Virtual Worker Now
11.2021 - 01.2023
Customer Service Representative
Teleperformance
06.2020 - 03.2021
Fellowship of Oral and Maxillofacial Surgery -
Egyptian Fellowship And Arab Board of Doctors
03.2014 - 12.2020
Medicine
October 6 University
09.2004 - 06.2009
Similar Profiles
Francis CisnerosFrancis Cisneros
Medical Interpreter at Multilingual Interpreters and TranslatorsMedical Interpreter at Multilingual Interpreters and Translators
Sarish MeeluSarish Meelu
QA Tester (Punjabi) at Multilingual Interpreters and Translators LLCQA Tester (Punjabi) at Multilingual Interpreters and Translators LLC
Andrés Alejandro Guttinger BernalAndrés Alejandro Guttinger Bernal
VRI and OPI Interpreter at Multilingual Interpreters and Translators (Propio)VRI and OPI Interpreter at Multilingual Interpreters and Translators (Propio)
Osama SARHANOsama SARHAN
AR-EN Interpreter at United NationsAR-EN Interpreter at United Nations
Safa ZouaouiSafa Zouaoui
External Arabic Translator (AR→ EN/FR) at INTERNATIONAL LABOUR ORGANIZATIONExternal Arabic Translator (AR→ EN/FR) at INTERNATIONAL LABOUR ORGANIZATION