Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
14
14
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Human Resources Manager
Global Paradigm International Schools
Cairo, Cairo Governorate
10.2019 - Current
Company Overview: American-British-IB
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Organized and led staff orientation programs and training to promote collaboration.
Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
Devised hiring and recruitment policies for 600-employee company.
Human Resources Specialist
Global Paradigm International School
Cairo, Cairo Governorate
06.2016 - 10.2019
Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
Streamlined recruitment processes, expediting the hiring of qualified candidates.
Coordinated employee training programs to boost skills development and improve overall performance.
Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
Developed performance management systems that allowed for accurate tracking of employee progress and goal achievement.
Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
Enhanced internal communication strategies, resulting in improved information flow across departments.
Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
Advocated for employee wellness programs, contributing to healthier workplace.
Boosted employee retention rates, offering competitive benefits and fostering supportive work environment.
Oversaw compliance with labor laws and regulations, minimizing risk of legal issues.
Assisted with writing job postings and job descriptions for boards.
Successfully reduced employee turnover from 40% to 12% over three years by implementing targeted recruitment strategies, enhancing employee engagement programs, and fostering a positive workplace culture.
As a key member of the HR team, contributed to setting a new record for hiring during the summer break, successfully onboarding 40 new employees to ensure a seamless transition into the upcoming academic year.
Senior Recruitment Specialist
Wasla Outsourcing Company-Egypt
Cairo, Cairo Governorate
01.2014 - 01.2016
Company Overview: Industry: Outsourcing/Offshoring
Company Size: 1000-1200
Implemented creative sourcing strategies to tap into passive candidate pools, reducing time-to-hire and improving overall candidate quality.
Leveraged social media platforms to connect with potential candidates, building a robust pipeline of future applicants.
Conducted regular follow-ups with placed candidates, ensuring satisfaction and addressing any concerns or issues proactively.
Established lasting relationships with industry professionals through networking events, enhancing company reputation and fostering long-term talent pipelines.
Reduced agency reliance by cultivating an extensive internal database of talented professionals ready for immediate hire as needed.
Partnered with universities to develop internship programs that fostered talent development and supported long-term growth initiatives within the organization.
Negotiated competitive salary packages on behalf of clients, securing top talent while maintaining budget constraints.
Streamlined the hiring process for increased efficiency, utilizing applicant tracking systems and data-driven decision making.
Collaborated cross-functionally with HR teams to streamline onboarding processes for new hires, creating positive first impressions and expediting integration into company culture.
Optimized job postings for search engine visibility, increasing application volume from highly-qualified candidates.
Human Resources Coordinator
BDO ESNAD
Cairo, Cairo Governorate
04.2012 - 06.2013
Company Overview: Industry: Outsourcing/Offshoring
Company Size: 101-500 employees
Develop and manage new employee contracts and personnel documentation, ensuring accuracy and compliance
Oversee new hires' orientation and maintain updated employee files, including essential documents like employment contracts, hiring forms, and salary records
Generate turnover reports and process social insurance forms, collaborating on form 2 preparation
Build and maintain a pool of potential candidates for future job openings across the organization
Prepare and manage the monthly payroll, including overtime, penalties, commissions, and salary adjustments, adhering to company policies
Maintain accurate records of employee vacations, annual planner submissions, and compliance with legal requirements and internal guidelines
Prepare various HR reports for management, such as monthly updates and performance evaluations
Handle HR correspondence, including letter preparation, monthly pay slips, and other requested documents
Manage probation appraisals, contract renewals, and report submissions as required
Collaborate with the finance team to submit monthly budgets with necessary approvals, following established processes
Liaise with medical insurance providers for invoice processing, new hires' additions, card issuance, cancellations, and claim handling
Oversee the resignation process and conduct exit interviews, ensuring smooth transitions for departing employees
Initiate and manage new bank account openings for incoming employees
Industry: Outsourcing/Offshoring
Company Size: 101-500 employees
Human Resources Coordinator
Silicon 21
Cairo, Cairo Governorate
07.2010 - 01.2012
Company Overview: Industry: Computer Networking
Company Size: 51-100 employees
Established solid relationships between departments by providing well-rounded support across various teams.
Streamlined HR processes for increased efficiency and reduced administrative workload.
Completed employee employment verifications and unemployment paperwork prior to hire or termination.
Conducted new employee onboarding and provided ongoing orientation training.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Reviewed human resources paperwork for accuracy and completeness.
Supported managers in addressing employee concerns, fostering positive workplace relationships.
Education
Bachelor of Arts - Faculty of Art- Archeology Department
Student Teacher Intern at Mapleton Public Schools, Global Leadership AcademyStudent Teacher Intern at Mapleton Public Schools, Global Leadership Academy