Marwa Youssef
Business Owner For Organic Makeup
Cairo
Summary
Goal-oriented manager with distinguished experience in several industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Co-Founder for Organic Makeup Production
Tweens and Beyond
04.2022 - 06.2024
- Grew customer base through targeted outreach and networking events.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Drove company expansion into new markets, increasing overall brand visibility and recognition.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Expanded company's digital footprint and customer engagement through strategic online marketing campaigns.
pre-sales supervisor
Digital Links
4 2008 - 1 2011
- Using google AdWords tool to setup the digital advertising design & campaign for the customer
- Showing the customer a prototype for the digital advertising campaign
- Provide the sales team with cost analysis to provide commercial proposal for the customer.
- Supported post-sales efforts by providing ongoing customer engagement, fostering long-term relationships and repeat business.
- Participated in industry conferences and trade shows, showcasing company products and expanding brand awareness.
- Guided customers through proof-of-concept projects, ensuring their needs were met while showcasing product capabilities effectively.
- Enhanced customer satisfaction by delivering tailored pre-sales presentations and demonstrations.
Personal Assistant for the General Manager
Sixt Egypt
11.2006 - 01.2008
- Manage responsibility with customer & advertising agency contacts
- Reservations air tickets & Hotels
- Taking calls for the General Manager
- Attend meetings & writing minutes of meeting
- Data entry
- Writing mails and receiving mails
- Conduct reports for General Manager.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Maintained appropriate filing of personal and professional documentation.
Assistant Marketing Manager
Space
Cairo, Cairo Governorate
07.2005 - 10.2006
- Marketer for fitness line sector
- Manage responsibility with customer & advertising agency contacts
- Conduct reports for General Manager
- Creative marketing ideas within fitness line.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Provided support to the sales team by creating engaging sales collateral and presentations that effectively communicated product benefits.
- Successfully managed multiple vendor relationships including agency partners, freelance designers, and technology providers ensuring timely delivery of assets necessary for marketing initiatives.
office Administration
MIU
11.2004 - 01.2005
- Students data base management
- Students attendance
- Supervision for students Polices & rights
- Public relation for the university.
Insurance Specialist
Allianz
07.2004 - 11.2004
- Sales for Life Insurance
- Attended insurance course
- Team management inside remote branch with the bank customer service and related fields
- Handling insurance policy implementation and internal procedure.
Cabin Crew Attendant
Memphis Airlines
09.2003 - 06.2004
- Responsible for the safety, welfare, comfort and care of passengers on an aircraft, meet and greet the passengers as they board the aircraft and attend to customers' needs during the journey in order to ensure a smooth and satisfactory flight for all concerned
- Passenger safety in the cabin is the most fundamental responsibility of air cabin crew and pre and post flight checks are an important part of the job
- Deliver outstanding customer service by being friendly, enthusiastic, well turned out and courteous at all times.
Cabin Crew Attendant
EL_Sherouk Airlines
12.1998 - 08.2003
- Responsible for the safety, welfare, comfort and care of passengers on an aircraft, meet and greet the passengers as they board the aircraft and attend to customers' needs during the journey in order to ensure a smooth and satisfactory flight for all concerned
- Passenger safety in the cabin is the most fundamental responsibility of air cabin crew and pre and post flight checks are an important part of the job
- Deliver outstanding customer service by being friendly, enthusiastic, well turned out and courteous at all times.
Marketing & Sales supervisor
RCI
06.1998 - 10.1998
- Handling presentation
- Deliver ideas, explaining the benefits and the advantages of the product
- Showing product’s demo.
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
- Managed a high-performing marketing team to execute successful product launches and promotional events.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
- Optimized sales processes with streamlined customer relationship management strategies.
Education
University Degree (BSC) - Business Administration, Management
Modern Academy in Maadi (MAM)
undefined
Skills
Value-based selling
Solution selling
Client Needs Assessment
Competitive Analysis
Influencing skills
Teamwork and Collaboration
Problem-Solving
Multitasking
Excellent Communication
Client Relationship Management
Effective Communication
Market Research
Selfdescription
Creativity is my aim in any job. Skills like the market research, analysis and customer service as they are the major part of my jobs besides handling important responsibilities and risky ones. Hard work and creativity are my favorite jobs I have interests in interior design, cooking, advertising & pets
Personal Information
Date of Birth: 1977
Languages
English
Arabic
Training
- Customer service
- Marketing
- Party and events planning
- Quality control
- Guest relation
- Public relation
- Grooming
- Sales specialist
- Dangerous Goods
- Emergency
Timeline
Co-Founder for Organic Makeup Production
Tweens and Beyond
04.2022 - 06.2024
Personal Assistant for the General Manager
Sixt Egypt
11.2006 - 01.2008
Assistant Marketing Manager
Space
07.2005 - 10.2006
office Administration
MIU
11.2004 - 01.2005
Insurance Specialist
Allianz
07.2004 - 11.2004
Cabin Crew Attendant
Memphis Airlines
09.2003 - 06.2004
Cabin Crew Attendant
EL_Sherouk Airlines
12.1998 - 08.2003
Marketing & Sales supervisor
RCI
06.1998 - 10.1998
pre-sales supervisor
Digital Links
4 2008 - 1 2011
University Degree (BSC) - Business Administration, Management
Modern Academy in Maadi (MAM)
undefined
Similar Profiles
Maged Raafat Kamal MansourMaged Raafat Kamal Mansour
Voice L1 Incident Management Engineer at Orange BusinessVoice L1 Incident Management Engineer at Orange Business
Khaled HabboubKhaled Habboub
Medical-doctor at Medical Training / InternshipMedical-doctor at Medical Training / Internship
Heba T-ullah SolimanHeba T-ullah Soliman
Senior Performance Marketing Specialist at NawySenior Performance Marketing Specialist at Nawy