Marwan Abd-Elnasser Abd-Alfatah
Hurghada,Red Sea
Summary
ttroubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
Overview
2
2
years of professional experience
Work History
IT & Specialist
SHERATON CAIRO HOTEL &CASINO
03.2024 - Current
- - Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations
- - supporting hardware/software, user accounts, and computer/telephone rooms - iptv
- - Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages
- - Install, configure printers and scanners
- - All Hardware had been replaced (Desktops, Laptops and printers and scanners) and all was installed by Marriott customized OS image
It Clerk
Hurghada Marriott Beach and Resort
08.2023 - 03.2024
- - Install, configure, manage, maintain, test, and repair computer networks.
- - Troubleshoot/repair/resolve technical problems/issues related to computers.
- - Backup tapes are locked in a fireproof safe.
Training
Hurghada Sunrise holiday
03.2023 - 07.2023
- - Infrastructure
- - Opera - sun - mc- solution - micros
- - Wi-Fi controller - VM ware
Education
Department of Systems and Information
Higher Institute for Quality Studies
05.2021
Skills
- CCNA (200-215)
- Routing & switching
- T-shoot For Networking solutions
- MCSA windows server 2019
- Microsoft Windows 7
- Microsoft Windows 8
- Microsoft Windows 10
- Microsoft Windows 11
- Windows server 2012
- Windows server 2016
- Windows server 2019
- IT support
- Troubleshooting
- Microsoft Office
- Installing all versions of Windows
- Linux
- Maintaining computers
- Maintaining printers
- Virtual networking
- Local area network (LAN)
- Wide area network (WAN)
- Computer Networking
- Knowledge of IPv4
- Knowledge of IPv6
- Building network project using OSPF
- Building network project using RIPV2
- Virtual Local Area Network (VLAN)
- Access control list (ACL)
- Network Address Translation (NAT)
- Creating and configuring a virtual machine
- Remote Desktop
- Installing Hyper-V server role
- Creating and configuring Hyper-V
- Penetration testing
- Vulnerability scans
- Linux operating system
- Command line interfaces
Personal Information
Date of Birth: 1999-01-21
Timeline
IT & Specialist
SHERATON CAIRO HOTEL &CASINO
03.2024 - Current
It Clerk
Hurghada Marriott Beach and Resort
08.2023 - 03.2024
Training
Hurghada Sunrise holiday
03.2023 - 07.2023
Department of Systems and Information
Higher Institute for Quality Studies