Marwan Abd-Elnasser Abd-Alfatah

Hurghada,Red Sea

Summary

ttroubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.

Overview

years of professional experience

Work History

IT & Specialist

SHERATON CAIRO HOTEL &CASINO

03.2024 - Current

- Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations
- supporting hardware/software, user accounts, and computer/telephone rooms - iptv
- Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet. Respond to program error messages
- Install, configure printers and scanners
- All Hardware had been replaced (Desktops, Laptops and printers and scanners) and all was installed by Marriott customized OS image

It Clerk

Hurghada Marriott Beach and Resort

08.2023 - 03.2024

- Install, configure, manage, maintain, test, and repair computer networks.
- Troubleshoot/repair/resolve technical problems/issues related to computers.
- Backup tapes are locked in a fireproof safe.

Training

Hurghada Sunrise holiday

03.2023 - 07.2023

- Infrastructure
- Opera - sun - mc- solution - micros
- Wi-Fi controller - VM ware

Education

Department of Systems and Information

Higher Institute for Quality Studies

05.2021

Skills

CCNA (200-215)
Routing & switching
T-shoot For Networking solutions
MCSA windows server 2019
Microsoft Windows 7
Microsoft Windows 8
Microsoft Windows 10
Microsoft Windows 11
Windows server 2012
Windows server 2016
Windows server 2019
IT support
Troubleshooting
Microsoft Office
Installing all versions of Windows
Linux
Maintaining computers
Maintaining printers
Virtual networking
Local area network (LAN)
Wide area network (WAN)

Computer Networking
Knowledge of IPv4
Knowledge of IPv6
Building network project using OSPF
Building network project using RIPV2
Virtual Local Area Network (VLAN)
Access control list (ACL)
Network Address Translation (NAT)
Creating and configuring a virtual machine
Remote Desktop
Installing Hyper-V server role
Creating and configuring Hyper-V
Penetration testing
Vulnerability scans
Linux operating system
Command line interfaces

Personal Information

Date of Birth: 1999-01-21

Timeline