Mary Williams Ersan Morcos
Cairo
Summary
To work as a volunteer chief in a prestigious organisation where I can make use of my talent in preparing the cosiest delicious recipes.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Owner & Chief
El Helw lol Helw group
01.2020 - 05.2025
- Bakery, pastries, and Egyptian traditional food chief as a volunteer work in a nursing home
- Volunteer tour guide in explaining the old pharaonic monuments in old Cairo
Customer Service, Supporting Function to the Upper Management, Team Administrator
Centro Global Solutions
01.2012 - 01.2020
- Company Overview: (American Call Centre)
- (American Call Centre)
Volunteer counsellor
Old pharaonic coptic monuments organization
Cairo, Egypt
01.1998 - 01.2005
- Contributed to small-group counselling sessions, offering insights and empathetic support.
- Provided emotional support, leading to increased self-esteem among clients.
- Advised on resources available within the community, thus enabling access to additional support systems if needed.
Education
Faculty of Alsun - Spanish and English Languages
University of Ain Shams
Administrative and secretarial Programme - undefined
New Horizon Institution
Spanish courses - undefined
Cervantes Cultural Institute
01.1998 - 04.2001
Microsoft Office - Word, Excel, power Point and Internet
Skills
Mediterranean cuisine experience
Cooking technique innovation
Special diets catering
Catering experience
Menu costing
Customer satisfaction orientation
Sauce preparation
Specialised diet meal prep
Positive attitude to critiques
Menu planning expertise
Food safety regulation compliance
Tasting and adjusting flavours
Recipe development
Copywriting
Social media trend awareness
SEO knowledge
Copywriting proficiency
Visual storytelling capability
Languages
English
Upper intermediate (B2)
A1
Spanish
Upper intermediate (B2)
A1
Arabic
Bilingual or Proficient (C2)
A1
Interests
Food, graphic design, video& reel maker
Timeline
Owner & Chief
El Helw lol Helw group
01.2020 - 05.2025
Customer Service, Supporting Function to the Upper Management, Team Administrator
Centro Global Solutions
01.2012 - 01.2020
Volunteer counsellor
Old pharaonic coptic monuments organization
01.1998 - 01.2005
Spanish courses - undefined
Cervantes Cultural Institute
01.1998 - 04.2001
Faculty of Alsun - Spanish and English Languages
University of Ain Shams
Administrative and secretarial Programme - undefined
New Horizon Institution