MARYAM MOURAD
Travel Agent
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from 3 years of hands-on experience in corporate travel industry.
Overview
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Expedia travel agent
Teleperformance
- Started working for Expedia during covid-19 period and it was challenging experience dealing with the cancelation and delays caused by the covid-19 situation but it it was useful experience, I'm proud to say that my hard work paid off as i was promoted to tier 2 within 6 months this promotion not only validated my efforts but also encouraged me to continue pushing myself in my professional journey, overall while it was tough period it helped me to grow both personally and professionally.
Education
Bachelor degree - Financial Accounting
Cairo university
09.2019 - 06.2023
Skills
MultitaskerHandle angery customerFlexibility and adaptabilityTeam workMicrosoft officeChat agent
Expert itinerary planning
GDS Proficiency
Amadeus mastery
Tour Package Creation
Sabre expertise
Personal Information
Nationality: Egyption
Certification
Certified TICO - Travel Industry Council of Ontario
Timeline
Certified TICO - Travel Industry Council of Ontario
09-2021
Bachelor degree - Financial Accounting
Cairo university
09.2019 - 06.2023
Expedia travel agent
Teleperformance