Mayada Al-Ayat

• Led cross-functional teams in the development of procurement strategies for major projects, ensuring alignment with business objectives.
• Implemented category management strategies to optimize purchasing decisions across various product lines and business units.
• Collaborated with internal stakeholders to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
• Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
• Managed global sourcing efforts for diverse product categories spanning multiple countries and regions.
• Assessed areas of service concern and developed improvement plans.
• Ensured compliance with corporate policies and industry regulations by implementing robust procurement controls and monitoring systems.
• Hired and trained purchasing staff to improve effectiveness of purchasing operations.
• Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
• Conducted thorough supplier evaluations, selecting vendors based on quality, price, reliability, and commitment to sustainability initiatives.
• Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
• Analyzed market and delivery systems to assess present and future materials availability.
• Completed monthly profit and loss performance reports.
• Monitored and managed procurement budget to control costs.
• Oversaw contract administration activities, including drafting agreements, negotiating terms, managing renewals, and addressing disputes or discrepancies as needed.
• Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
• Promoted sustainable practices within the organization''s supply chain by partnering with eco-friendly suppliers.
• Self-motivated, with a strong sense of personal responsibility.
• Cultivated interpersonal skills by building positive relationships with others.

As a Operations Continuous Improvement Manager

• Project manager of the Operations Improvement strategies, launching the business automation processes (ERP).
• Designing & deciding regarding the dashboard, and scorecard through different channels
• Responsible of orchestrating the whole "Digitalization Project" aspects, organizing and motivating the project team, controlling time management, cost estimation, developing & controlling budget, ensuring customers/users satisfaction, analyzing and managing project risk, revising & controlling requirements, pinpointing roadblocks & finally monitoring the whole project progress
• Develop internal policies & processes related to the plant internal technical & non-technical operations i relevance with the new workflow applied by the ERP.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Monitored project performance to identify areas of improvement and make adjustments.
• Analyzed project performance data to identify areas of improvement.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Communicating & effectuating the strategical perspectives in regard of the plant's operational workflow
• Audit the plant's adherence and commitment to the organization processes and policies and institutionalize quality standards
• Collaborate with stakeholders on monitoring, reviewing, and analyzing plants operations and overall performance through daily, weekly, bi-monthly & quarterly reports
• Acting as the Supply Chain Performance Monitoring & Reporting lead (Quality, HSE, Production, Maintenance) through dashboards monitoring & reporting
• Participating in both the developments of the operation's process, embracing design, planning, control, performance improvement, and operation's strategy
• Collaborate with the HR and top management in developing high-performance culture and Performance Management System

As a Souring & Contracting Manager:

• Developed requests for proposal and issued requests for quotes to support sourcing efforts.
• Monitor objectives & achievements across operational functions
• Streamlined purchasing processes by implementing innovative procurement technologies and systems.
• Measuring & monitoring the KPIs WTD, MTD, STD & YTD
• Manage & coordinate DISC psychometric tool to help improve individual performances, relationships and teams in the workplace resulting in recommendations for Executive team and Top management
• Pinpointing Internal Controls risks, creating & designing the checkpoints as needed, to enhance and correct operational issues.
• Monitor objectives & achievements across the direct, indirect & importing functions
• Measuring & monitoring the KPIs WTD, MTD, STD & YTD expenditures & cost controls
• Procurement process optimization; Creating & improving SLA for all stakeholders/SKUs, Improved inspection policies to increase quality of materials and finished goods, enhancing RFP & RFQ management, Devised and executed a dynamic annual purchasing plans and contracts for imported raw, spare parts & all packaging materials
• Assisted in implementation of first ERP system
• Monitored all available resources (online-offline-webinars-platforms) for the best capturing of the industry trends, preparing & presenting monthly reports to the management board
• Help the decision making
• Sourced and qualified new vendors, built relationships - Increasing supplier's base
• Negotiating and finalizing complex contracts achieving best cost reductions, flexible payment terms based on both market and seasonality
• Reviewed and renegotiated key contracts to adapt with dramatic change of forecast and force majeures
• Drove operational improvements which resulted in savings and improved profit margins
• Developing budgets and expenditure plans
• Resolved conflicts with key suppliers & inner customers (stakeholders)
• Finalizing Long and Short-term contracts with annual spend of EGP 100 MIL across foreign and local suppliers
• Playing the vital role of Quality Sustainability, Supplier's relations & Ethics driven procurement process.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Arranged service delivery to 120 active contracts by overseeing workers, coordinating resources and setting schedules.
• Utilized and implemented cost-effective recruitment strategies to attract highly qualified and diverse candidates.
• Developed and implemented strategic purchasing procedures and control systems to reduce direct costs and carrying costs.
• Conducted supplier audits to evaluate capabilities, assess risks, and identify areas for improvement.
• Launched new products and services with thorough market research, leading to increased revenue growth.
• Cross-trained existing employees to maximize team agility and performance.
• Managed and motivated employees to be productive and engaged in work.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Established team priorities, maintained schedules and monitored performance.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.

• Develop internal policies & processes related to the plant internal non-technical operations
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
• Conducted research and analyzed data to provide detailed reports on various business topics.
• The continuous improvements of the plants technical operations by communicating & effectuating the strategical perspectives in regard of the plant's operational workflow.
• Audit the plants adherence and commitment to the organization processes and policies and institutionalize quality standards
• Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
• Collaborate with stakeholders on monitoring, reviewing, and analyzing plants operations and overall performance through daily, weekly, bi-monthly & quarterly reports & dashboard in relevance of Quality, HSE, Production & Maintenance.
• Manage & launch the kick-off of the Business Continuity Plan
• Conducted regular staff meetings to foster open communication, teamwork, and feedback exchange among team members.
• Collaborate with the HR and top management in developing high-performance culture and Performance Management System
• Developed and maintain operational guidelines for staff.
• Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
• Monitor objectives related achievements across operational functions.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Spearheaded process improvements that resulted in reduced lead times, increased output, and improved overall operational efficiency.
• Coordinated with General Manager in different operational issues and promotional activities.
• Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
• Raised property accuracy and accountability by creating new automated tracking method.
• Worked closely with organizational leadership and board of directors to guide operational strategy.

• Manage CEO's agenda, meetings, appointments, time schedules, etc… Read, analyze & brief incoming memos, submissions of the reports, determine correspondences significance and plan their distribution
• Response to correspondence containing routine inquiries.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Prepare agendas and make arrangements for committee, board, key clients and other Top management meetings.
• Make travel arrangements (Visa extraction, flights, hotels, itinerary & transportation) for the CEO & his family members.
• Primary point of contact between CEO & the 1st line management team
• Resolve conflicts, delegate tasks, plan work flow & follow-up till actions are totally done.
• Conduct researches, compile data, and prepare papers for consideration and presentation to the CEO.
• Compile, transcribe, and distribute minutes of meetings.
• Meet with individuals, special interest groups and others on behalf of CEO.
• Liaise with facility vendors, including cleaning, catering and security services.
• Ensure security, integrity and confidentiality of data.
• Assign and monitor clerical, administrative and secretarial responsibilities and tasks among office admin.
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Plan in-house & off-site activities, like parties, celebrations and conferences.
• Co-ordinate schedules, appointments and bookings for the meeting rooms.
• Review and approve office supply acquisitions.
• Ensure filing systems are maintained, updated and current.
• Attend all meetings accompanying CEO or on his behalf
• Taking Minutes of meeting, updating follows up tasks, following up on assigned job requests - Getting Things Done
• Follow up on all action plans created by CEO or created on behave of CEO.
• Ensure the smooth functioning of a business
• Oversee payroll, Control expenses, invoices, process paperwork & monitor overtime.
• Train, Coach, Evaluates and manage staff performance
• Established and Monitor procedures for record keeping
• Supervise direct reporting staff, according to overall company policy
• Set employees goals and objectives.
• Prepare agendas for meetings and prepare schedules
• Develop staff to maximize potential.
• Establish and maintain controls.
• Formulate department/unit policies and practices
• Allocate available resources to enable successful task performance
• Participate actively in the planning and execution of company events
• Creates, develops, enhances, approve & follow-up of new policies, procedures & best practices manuals.
• Responsible for the efficient functioning of an office through a range of administrative, financial and managerial tasks.
• Oversaw business-wide changes to modernize procedures and organization.
• Directed technological improvements, reducing waste and business bottlenecks.
• Founded performance- and merit-based evaluation system to assess staff performance.
• Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
• Created succession plans to provide continuity of operations during leadership transitions.
• Maintained P&L and shouldered corporate fiscal responsibility.

• Identifying with material requirement planning and manufacturing departments the company's material requirements, specifying the requested level of quality & the annual volume forecast
• Exploring new supply sources & pre-evaluating them, selecting & developing the most competitive sources in matter of prices while keeping the same quality level as globally requested by organization
• Handling all tendering/bidding activities with both local & overseas suppliers
• Analyze and evaluate quotations and negotiating business terms, securing that company required materials are being supplied at the most competitive price, quality and delivery terms
• Negotiate the best prices by understanding the true cost structure of the material VS price
• Develop the nomination packages to the sourcing tables with all the required benchmarks locally and globally & following up to get approval from Global Team
• Input, analyzed and reported on data covering all aspects of procurement operations.
• Manage the current local commodities for each Sourcing Management Team (SMT)
• Continuous search for waste elimination ideas and cost saving opportunities
• Develop new suppliers to enrich the local supply base and diversify sources of supply
• Ensure positive budget, looking for cost saving ideas, waste elimination, and localization in order to increase company's profitability
• Procuring products using various contracting methods (blanket purchase orders, pilot jobs and service contracts) from the local market while handling supplier commercial issues that might affect the business in case of any
• Procuring & sourcing Spare Parts from the local market for the After-Sales business
• Developing Export section with all the related processes
• Acting as the Export Focal point, working with all related departments (manufacturing, production line, finance, material handling, packing providers, supplier quality engineers, & the local suppliers) to fulfill both the customer (importing plant - GM North Africa) & the supplier (GM Egypt) requirements
• Successfully supported / maintained GM North Africa production with 0% production disruption spanning 4 years
• Leading a task-force team for developing the Export Section - the success was by dispatching the first export shipments to North Africa & Detroit GM units.
• Implemented risk mitigation measures to protect company interests during negotiations.
• Utilized software to order, track and invoice product shipments.
• Developed and strengthened supplier relationships.
• Maintained current understanding of pricing structures, market conditions and trends in industry.
• Leveraged strong communication skills in liaising with internal stakeholders such as finance, engineering, manufacturing departments to align procurement activities with business objectives.
• Streamlined procurement processes for increased efficiency and cost savings.
• Evaluated supplier proposals, leading to informed decision-making and successful partnerships.
• Excellent communication skills, both verbal and written.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Skilled at working independently and collaboratively in a team environment.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Successfully managed multiple high-priority projects simultaneously while adhering to tight deadlines.
• Reduced lead times with strategic sourcing and inventory management techniques.

• Conducted root cause analysis for stock discrepancies, leading to improved inventory accuracy and reduced shrinkage.
• Developed customized reports for senior leadership team, providing real-time visibility into key performance metrics.
• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
• Improved cycle count discrepancy rates 3% through process improvements and maintaining high levels of data integrity.
• Supported cost reduction initiatives by negotiating better pricing with suppliers, resulting in significant savings.
• Streamlined communication between purchasing and warehouse teams to facilitate timely receipt of goods and prevent stockouts.
• Recognized supply chain risks and presented recommendations for risk mitigation.
• Used analytical models and mathematical analysis to create and maintain key performance metrics.
• Facilitated smooth transitions during periods of product phase-outs or introductions by effectively managing associated shifts in inventory levels.
• Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
• Improved warehouse organization by developing standardized processes for SKU classification and location management.
• Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
• Improved forecasting systems to maintain adequate materials and supplies.

• Improved internal control processes by conducting thorough audits and identifying areas for improvement.
• Provided ongoing support to management by offering guidance on internal control design and ensuring timely resolution of audit findings.
• Produced audit reports.
• Partnered with auditors to track errors and add contributions to maintain accuracy.
• Reviewed and identified risks, analyzed controls and tested compliance.
• Evaluated company's policies to determine how well standards adhered to best practices.
• Documented recommendations to improve internal controls.
• Developed auditing program to address risks and evaluate regulatory requirements.
• Coordinated with external auditors and documented process reviews.
• Prepared working papers, reports and supporting documentation for audit findings.
• Reported audit findings, covering compliance issues related to International Financial Reporting Standards (IFRS) and corporate regulations.
• Prepared and distributed risk and audit reports to appropriate personnel.
• Supported continuous improvement initiatives by collaborating with cross-functional teams to identify opportunities for process optimization.
• Collaborated closely with external auditors during year-end audits to expedite procedures and minimize disruptions to business operations.
• Minimized fraud risks by implementing comprehensive fraud detection strategies and conducting detailed investigations as needed.
• Led training sessions for department personnel on emerging trends in internal auditing and industry best practices, fostering continued growth among team members.
• Participated in the development of the company''s enterprise risk management framework, assisting with the identification and prioritization of key risks.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Passionate about learning and committed to continual improvement.

• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Managed compliance to keep organization operating within legal and regulatory guidelines.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Developed detailed plans based on broad guidance and direction.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Reported to senior management on organizational performance and progress toward goals.
• Launched quality assurance practices for each phase of development
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Maintained computer and physical filing systems.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
• Managed senior-level personnel working in marketing and sales capacities.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
• Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
• Identified needs and coordinated plans for travel and out-of-town functions.
• Attended meetings, took notes and tracked action items.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Assisting the Export Director with research on international markets, competitors, and industry trends.
• Preparing and managing export documentation to ensure compliance with customs regulations.
• Facilitating communication and coordination with international clients and partners.
• Assisting the Export Director with managing export projects, including deadlines, budgets, and communication with stakeholders.
• Maintaining confidentiality of sensitive information and exercising discretion in all communication.