MAYAR BAKR AHMED
Acting As Head Teller Since 2022 Up Till Now (Assignment )
Alexandria
Summary
To obtain a role in business, which will enable me to utilize my strong skills and expansive knowledge to make contribution to the organization
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Head Teller
Ahli United Bank
01.2022 - Current
- Transferring the working cash to tellers and counting it before the shift begins
- Preparing all registers regarding cash in & cash out from main vault
- Revising teller's batches, including 'deposits, withdrawals, transfers' exchange foreign currency'
- Assist tellers with requests such as price changes 'exchange foreign currency' updates Or signatures verification
- Responsible for receiving or delivering cash shipment from and to 'money transport companies'
- Counting and verifying cash to Perform cash replenishment regarding outside & inside ATMs
- Resolve technical issues related to ATM machines, including jammed receipts or jammed cash problems
- Prepare proof sheet reports & follow up with the customers about charge back request due to ATMs jammed cash into deposit sector
- Strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
- Ensuring the cash matches with tellers reports & balancing our system with physical cash to stored safely into the vault at the end of the day
- Generate reliable and accurate reports regarding our branch main vault and send to CBE.
Teller
Ahli United Bank
01.2020 - 01.2022
Customer Service Executive
Tarros Med Egypt
04.2018 - 01.2020
- Prepare daily Vessel's dates report
- Following up Vessel's ETA for all service{GPS,TLS,ADL,Messina}
- Responsible for informing clients with VSL'S ETA
- Responsible for solving VSL'S delay problem with the clients
- Suggest solutions to the clients regarding VSL'S delay or omitting
- Handling primary shipping order to clients for all service {GPS, TLS, ADL&Messina}
- Keeping up with the clients till withdraw their container form our depot
- Keeping up with the clients till returning their container to our terminal port
- Keeping up with the clients till deliver original shipping order to our port office
- Following up with the clients till send final declaration by Email
- Responsible for Answer clients questions till finish all their custom clearance procedures
- Prepare telex release instruction for all service.
Customer Service Executive
Unifreight Global Logistics
01.2016 - 04.2017
- Handling inbound shipments with Agents prior to vessel arrival
- Revise cargo manifest before submitting to concerned authorities
- Creating operations on ERP system and adding data for inbound shipments
- Issue relevant invoices and delivery order
- Handling customer's complaints with agents abroad
- Revise Agent's SOA on monthly basis and confirm on it.
Education
MBA, Managerial Finance, Marketing Management, Organization Behavior, Operations Management, International finance, Investment, Derivatives, Financial market, Research Methodology, Strategic Management -
Cardiff Metropolitan University
12.2013 - 05.2016
Bachelor Degree in Business Administration - Financial Management
Arab Academy for Science and Technology
09.2012 -
Language Courses - undefined
Arab Academy for Science and Technology
Computer Courses - undefined
Arab Academy for Science and Technology
Skills
Communication skills
Computer skills
Creative thinking skills
Critical thinking skills
Decision-making skills
Management skills
Marketing skills
Organizational skills
Problem-solving skills
Teamwork skills
Technical skills
Time management skills
Personal Information
- Date of Birth: 11/03/1991
- Nationality: Egyptian
Certification
Maali El-Salam Language School , 2008
Timeline
Head Teller
Ahli United Bank
01.2022 - Current
Teller
Ahli United Bank
01.2020 - 01.2022
Customer Service Executive
Tarros Med Egypt
04.2018 - 01.2020
Customer Service Executive
Unifreight Global Logistics
01.2016 - 04.2017
MBA, Managerial Finance, Marketing Management, Organization Behavior, Operations Management, International finance, Investment, Derivatives, Financial market, Research Methodology, Strategic Management -
Cardiff Metropolitan University
12.2013 - 05.2016
Bachelor Degree in Business Administration - Financial Management
Arab Academy for Science and Technology
09.2012 -
Maali El-Salam Language School , 2008
01-2008
Language Courses - undefined
Arab Academy for Science and Technology
Computer Courses - undefined
Arab Academy for Science and Technology