Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic
MAYAR BAKR AHMED

MAYAR BAKR AHMED

Acting As Head Teller Since 2022 Up Till Now (Assignment )
Alexandria

Summary

To obtain a role in business, which will enable me to utilize my strong skills and expansive knowledge to make contribution to the organization

Overview

8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Head Teller

Ahli United Bank
01.2022 - Current
  • Transferring the working cash to tellers and counting it before the shift begins
  • Preparing all registers regarding cash in & cash out from main vault
  • Revising teller's batches, including 'deposits, withdrawals, transfers' exchange foreign currency'
  • Assist tellers with requests such as price changes 'exchange foreign currency' updates Or signatures verification
  • Responsible for receiving or delivering cash shipment from and to 'money transport companies'
  • Counting and verifying cash to Perform cash replenishment regarding outside & inside ATMs
  • Resolve technical issues related to ATM machines, including jammed receipts or jammed cash problems
  • Prepare proof sheet reports & follow up with the customers about charge back request due to ATMs jammed cash into deposit sector
  • Strong customer and client interactions, build relationships and participate in cross-selling, and offer new products and features
  • Ensuring the cash matches with tellers reports & balancing our system with physical cash to stored safely into the vault at the end of the day
  • Generate reliable and accurate reports regarding our branch main vault and send to CBE.

Teller

Ahli United Bank
01.2020 - 01.2022

Customer Service Executive

Tarros Med Egypt
04.2018 - 01.2020
  • Prepare daily Vessel's dates report
  • Following up Vessel's ETA for all service{GPS,TLS,ADL,Messina}
  • Responsible for informing clients with VSL'S ETA
  • Responsible for solving VSL'S delay problem with the clients
  • Suggest solutions to the clients regarding VSL'S delay or omitting
  • Handling primary shipping order to clients for all service {GPS, TLS, ADL&Messina}
  • Keeping up with the clients till withdraw their container form our depot
  • Keeping up with the clients till returning their container to our terminal port
  • Keeping up with the clients till deliver original shipping order to our port office
  • Following up with the clients till send final declaration by Email
  • Responsible for Answer clients questions till finish all their custom clearance procedures
  • Prepare telex release instruction for all service.

Customer Service Executive

Unifreight Global Logistics
01.2016 - 04.2017
  • Handling inbound shipments with Agents prior to vessel arrival
  • Revise cargo manifest before submitting to concerned authorities
  • Creating operations on ERP system and adding data for inbound shipments
  • Issue relevant invoices and delivery order
  • Handling customer's complaints with agents abroad
  • Revise Agent's SOA on monthly basis and confirm on it.

Education

MBA, Managerial Finance, Marketing Management, Organization Behavior, Operations Management, International finance, Investment, Derivatives, Financial market, Research Methodology, Strategic Management -

Cardiff Metropolitan University
12.2013 - 05.2016

Bachelor Degree in Business Administration - Financial Management

Arab Academy for Science and Technology
09.2012 - undefined

Language Courses - undefined

Arab Academy for Science and Technology

Computer Courses - undefined

Arab Academy for Science and Technology

Skills

Communication skills

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Personal Information

  • Date of Birth: 11/03/1991
  • Nationality: Egyptian

Certification

 Maali El-Salam Language School , 2008

Timeline

Head Teller

Ahli United Bank
01.2022 - Current

Teller

Ahli United Bank
01.2020 - 01.2022

Customer Service Executive

Tarros Med Egypt
04.2018 - 01.2020

Customer Service Executive

Unifreight Global Logistics
01.2016 - 04.2017

MBA, Managerial Finance, Marketing Management, Organization Behavior, Operations Management, International finance, Investment, Derivatives, Financial market, Research Methodology, Strategic Management -

Cardiff Metropolitan University
12.2013 - 05.2016

Bachelor Degree in Business Administration - Financial Management

Arab Academy for Science and Technology
09.2012 - undefined

 Maali El-Salam Language School , 2008

01-2008

Language Courses - undefined

Arab Academy for Science and Technology

Computer Courses - undefined

Arab Academy for Science and Technology

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MAYAR BAKR AHMEDActing As Head Teller Since 2022 Up Till Now (Assignment )