Mayar Zanaty
Administrative Assistant
Cairo
Summary
Administrative assistant With over 2 years of experience in tourism services, travel offices and ticket reservations, through cooperation with the work team, streamlined loan processes at CIB, resulting in a 30% increase in efficiency in 6 months.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Loan Officer
CIB
06.2023 - Current
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Utilized advanced financial software tools to accurately assess borrower eligibility for various mortgage products.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Administrative Assistant
Real Estate Brokerage Company
02.2022 - 01.2023
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
Bachelor - Division of Tourism Studies
The Egyptian Higher Institute For Tourism
Egypt 01.2017 - 01.2021
Skills
Negotiation Techniques
Debt Restructuring
Time management abilities
Meeting participation
Microsoft Office
Timeline
Loan Officer
CIB
06.2023 - Current
Administrative Assistant
Real Estate Brokerage Company
02.2022 - 01.2023
Bachelor - Division of Tourism Studies
The Egyptian Higher Institute For Tourism
01.2017 - 01.2021