Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maysa Mohamed Alhusseiny

Cairo

Summary

Experienced professional with a strong background in customer service and sales. Known for cultivating lasting client connections, resolving issues efficiently, and achieving impactful outcomes. Actively working towards a degree in Business Information Systems to further enhance skills and knowledge. Recognized for adaptability, meticulous attention to detail, and genuine enthusiasm for providing top-notch service and supporting team achievements.

Overview

3
3
years of professional experience

Work History

Sales Agent

Alpha Star Marketing Management LLC
Dubai
09.2024 - 05.2025
  • Promoted and sold services, regularly exceeding monthly sales goals.
  • Cultivated robust client connections through effective communication.
  • Efficiently navigated fast-paced, competitive environments.

Customer Service Representative

Concentrix
Cairo
01.2023 - 08.2024
  • Handled inquiries and bookings as Travel Agent, ensuring high customer satisfaction.
  • Advanced to GDS Agent role, increasing operational efficiency at Expedia Group.
  • Handled complicated problems with expertise and speed.

Brand Representative and Influencer Outreach Intern

Damas Jewellery
08.2022 - 12.2022
  • Coordinated with industry professionals to drive promotional campaigns for Damas Jewellery.
  • Strengthened professional connections in the luxury retail sector.

Education

Business Information Systems

Modern Academy
Cairo

Skills

  • Communication and Interpersonal Skills
  • Sales and Negotiation Expertise
  • Customer Service Excellence
  • Organizational and Leadership Abilities
  • Flexibility and Adaptability
  • Multitasking and Time Management
  • GDS (Global Distribution Systems) Usage
  • Creative Problem-Solving
  • Client relations
  • Resilience under pressure

Languages

English (Fluent)
Arabic (Mother tongue)

Timeline

Sales Agent

Alpha Star Marketing Management LLC
09.2024 - 05.2025

Customer Service Representative

Concentrix
01.2023 - 08.2024

Brand Representative and Influencer Outreach Intern

Damas Jewellery
08.2022 - 12.2022

Business Information Systems

Modern Academy
Maysa Mohamed Alhusseiny