Mazen Mohamed Hilal
Dubai
Summary
- Overseeing the daily operations of an organization
- Ensuring smooth workflows
- Managing administrative staff
- Coordinating office activities
- Implementing policies
- Optimizing process to support the organization's objectives
Overview
8
8
years of professional experience
1
1
Language
Work History
HR Site Manager
OceanAir Travels
Dubai
01.2024 - 02.2025
- Human Resources Management
- Ensuring the right workforce is hired for the project, including skilled and unskilled labor
- Managing induction and orientation for new hires
- Addressing grievances, ensuring smooth communication between workers and management, and resolving conflicts
- Ensuring all employees adhere to labor laws, health and safety regulations, and company policies
- Overseeing timesheets, attendance, and processing payroll
- Organizing training sessions for safety, equipment usage, and skill development
- Site Operations Management
- Collaborating with project managers, contractors, and stakeholders to meet project deadlines
- Assigning tasks and responsibilities to workers effectively
- Ensuring compliance with occupational health and safety standards and conducting regular site inspections
- Investigating and reporting workplace accidents or safety violations
- Administration and Reporting
- Maintaining records of contracts, employee details, incident reports, and compliance certifications
- Tracking worker performance and taking corrective actions if needed
- Updating senior management about site activities, workforce performance, and potential risks
- Crisis Management
- Handling emergencies, such as workforce shortages, delays, or disputes
- Developing contingency plans to ensure site operations continue uninterrupted
HR Specialist - Training & Development Manager
Eagle's Resort
North Coast
01.2020 - 01.2024
- Design and implement training programs for various departments
- Customize training based on resort-specific standards and guest expectations
- Oversee the onboarding process to ensure new hires are effectively integrated into the resort's culture and operations
- Provide orientation sessions covering brand standards, policies, and guest service expectations
- Identify skill gaps through needs assessments and develop tailored training solutions
- Conduct workshops on soft skills, such as communication, problem-solving, and conflict resolution
- Train staff on technical skills, such as property management systems, food service, or housekeeping procedures
- Offer training on team leadership and performance management
- Ensure compliance with health, safety, and labor laws through regular training
- Collaborate with department managers to evaluate the effectiveness of training programs
- Stay updated with the latest training tools and trends in the industry
- Manage the training budget effectively, balancing costs with the resort's learning and development goals
- Develop programs to motivate employees and reduce turnover by fostering a supportive and growth-oriented workplace
- Align all training initiatives with the goal of enhancing the guest experience
Former Air Officer
Egyptian Armed Forces
01.2017 - 01.2020
- Tanta Airport 2017 - 2018
- Janaklees Air Force Base 2018 - 2020
Education
Bachelor degree - Military Air Science
Victory College
AlexandriaSkills
Contract Management
Business Development
Strategic planning
Financial Management
Management
Procedures development
Business planning
Negotiation
Heavy labor
Construction management
Business administration
Staff Management
Project Management
Inspection principles
Operations management
Estimating
Loss analysis
Supply solutions development
Design and planning
Consulting
Timeline
HR Site Manager
OceanAir Travels
01.2024 - 02.2025
HR Specialist - Training & Development Manager
Eagle's Resort
01.2020 - 01.2024
Former Air Officer
Egyptian Armed Forces
01.2017 - 01.2020
Bachelor degree - Military Air Science
Victory College